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TripAdvisor Review
Based on 40 review
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The Holiday Inn Express & Suites Houston IAH-Beltway 8 is nestled just 5 miles from George Bush Intercontinental Airport. Take advantage of our complimentary airport shuttle between the hours of 5:30am to 10:30pm daily. This hotel is easily accessible to major freeways to get you around the city. Th...
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The Holiday Inn Express & Suites Houston IAH-Beltway 8 is nestled just 5 miles from George Bush Intercontinental Airport. Take advantage of our complimentary airport shuttle between the hours of 5:30am to 10:30pm daily. This hotel is easily accessible to major freeways to get you around the city. There are many companies surrounding us such as: Halliburton, General Electric, Baker Hughes, and Schlumberger. The hotel is located within 15 miles from Splashtown Waterpark, Sam Houston Raceway, and shopping at Deerbrook and The Woodlands Mall. In addition, see what Houston has to offer at nearby Do...
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TripAdvisor
Excellent
22
Very Good
10
Good
1
Reasonable
4
Bad
3
Business
16
Couples
7
Solo travel
4
Family
6
Friends getaway
1
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 18 May, 2021
DO NOT USE THIS HOTEL This is the most incompetent hotel I’ve ever seen... and I’ve seen a lot. I showed up to check-in for a reservation. The front desk agent, named Brandy, looks at me confused and tells me there are no rooms. She explains that my reservation is for the next day. I show her my confirmation stating the exact opposite. I have arrived when scheduled. I was guessing they sold my room to someone else. Giving in due to the late hour, I asked her to arrange a room at a nearby comparable property. Brandy is so incompetent that she could not figure that out and tells me to figure it out. Sitting in the lobby, I call IHG global. They tell me I’m right, my reservation check-in date was what I thought. My room should be ready. IHG calls Brandy directly at the front desk. Around and around we go. Brandy blames the computer. Either way, I was being put out on the street. There are no nearby properties with bookings at this point. IHG calls me back and tells me to try another city lol Brandy is the most worthless hotel employee I have encountered.... Unapologetic, incapable, lazy, inept, useless. DO NOT STAY AT THIS FRANCHISE
gqjustin
Reviewed 22 November, 2020
This is my 2nd stay here, and again I am not disappointed. The hotel is clean, the staff are.attentive to our needs. They have shuttle service from and to George Bush International Airport. If there is to improve, I guess the tub needs some upgrade, personally shower would be better. Other than that it was a great stay.!
arlenelim
Reviewed 21 October, 2020
Room was clean,breakfast food, juice, coffee employees were friendly.We stayed in room 322 facing south toward the school. The huge hotel parking lot lights were aimed straight through our window. We had to keep the shade completely down or ours eyes got burned! Couldn't even look out at all & we usually do just that. We have stayed here numerous times obviously on a different side of the building. Lights need to be readjusted Be forewarned just saying.
C2810VLdebbiew
Reviewed 7 June, 2020
We had to wait quite a long time for the shuttle to pick us up form the airport, even after phoning - also the receptionist who took our call was very rude. Best part of the hotel was the shuttle driver Gerard who was so good and recommended places to eat and even ended up driving us to a local restaurant after we had checked in. Our room smelled musty and a little like cat pee. I guess for the price and location it's alright, but I have definitely stayed in much nice places.
LaurieH304
Reviewed 2 March, 2020
Perfect location for an early IAH departure. Very clean and comfortable. Large room. Spacious bath. Great bed and pillows. Far from town so only a one night kind of place. Friendly staff. Fair prices.
TAMAN1951