Le Méridien Houston Downtown

Starting at

$ 169

Exterior
Lobby
Lobby

TripAdvisor Review

Based on 163 review

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This charming hotel is located in University Area. null may take advantage of the Wi-Fi connection on public areas at Le Méridien Houston Downtown. This null offers 24-hour reception for guests' convenience.

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Property Info

This charming hotel is located in University Area. null may take advantage of the Wi-Fi connection on public areas at Le Méridien Houston Downtown. This null offers 24-hour reception for guests' convenience.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    89

  • Very Good

    37

  • Good

    15

  • Reasonable

    11

  • Bad

    11

Travelers profile
  • Business

    86

  • Couples

    31

  • Solo travel

    9

  • Family

    18

  • Friends getaway

    8

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Best Hotel Staff

Reviewed 2 december, 2021

I travel a lot for work and stay in many 5 star hotels. My recent trip to Houston was amazing. The reception staff Mimi was very friendly and professional. She had a very upbeat personality. I needed to use the business centre and print out some documents, despite being the only person behind the reception, She was kind enough to help me out. She also recommended few nearby places to visit during my stay. Overall very impressed with the kind of service provided by Mimi. Thank you and looking forward to visit Houston again.

Muddy3234

Management did not come through and no elite benefits offered.

Reviewed 27 september, 2021

No elite benefits offered including not breakfast or restaurant open on site. Titanium member here. Called and spoke to Manager to ask for the Marriott elite compensation that is guaranteed and he said he would submit this but he never did! Don’t trust this hotel or the management. The room was average at best.

jerseyboy93

Great place to stay in Houston!

Reviewed 11 july, 2021

My husband and I spent 4 nights at the Meridien, it was very clean when we arrived, the only inconvenient was that we requested housekeeping 2 days and they didn't come until the last day. Kerstin at the reception was so nice and helpful with us, she gave us all the information that we needed and many recommendations for our first time in town. Christopher was also very nice and helpful.Thank you very much

manyyksl

Exceptional Service!!!!1

Reviewed 26 may, 2021

From the minute that I arrived at the hotel to the time that I left, the staff was so friendly. Josh and Danny at the Front Desk were very welcoming and made me feel at home! The hotel was beautiful....it was very clean and in a great location. Room service was awesome, very fast and delicious! The hotel provides complimentary coffee in the morning but there is also Illy coffee in the guest rooms which was also very good. The rooftop bar, Z on 23 was spectacular! The views, the cocktails and service were exceptional! I was there for business but I will definitely will be back for pleasure!

caroldavey9

Issues with food and service

Reviewed 4 may, 2021

I booked with Booking, I hold a Genius level 2 and they claim to say that one of the benefits of having that level is free breakfast in any hotel. After that I asked the property to make and early check-in and they mentioned they had to review if it was possible (it’s COVID and not a high season, but ok). When arriving, we found that the early check-in had a 50 dlls extra fee. Left the bags and returned later, and the hotel was not happy about it. When we returned to make the check-in, we felt uninvited after mentioning we were from Booking and after explaining there was no restaurant open (I understand the health measures), we were like oh, surely there’s some grab and go as other hotels we saw when planning the trip. It wasn’t and the price remained the same. They mentioned a partnership with The Nash a local restaurant that could bring dinner to the room. We called two times within the hour services, one even with help of the concierge with no success, and we found that 40 min before closing they just stop answering the phone and receiving orders Later on, in another exchange with the front desk they asked about the situation with Booking breakfast, like I was mad or something with them. So I confirmed that I completely understood that there wasn’t an issue with the hotel, but with booking and that they also should be aware of those deals with them to avoid any misunderstanding. Also, during the check-in the man didn’t explained ANY covid measure, wifi detail, or anything at all. After two days, we found out that due to COVID, you need to make an appointment and ask for somebody go and clean the room which I completely understand, specially if mentioned during the check in (or even in the webpage, to be fair). Overall I liked the hotel, but I didn’t liked the service of SOME people, (others were very nice and helpful) and I didn’t liked the issue with food. I know from other hotels in Houston that even in COVID have managed to still offer an alternative to clients.

viriglez