Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Nice hotel with airport shuttle service
Opinión escrita el 22 de Julio de 2021
The hotel was nice, clean and renovated. The hotel is in an industrial area and not much around it. There is a sports bar next to it but, if you are looking for somewhere to get food, there is nothing. We stayed there because that hotel is one of the hotels that offer shuttle service to the airport. It has a microwave and a small fridge which was greatly appreciate. They have breakfast in the morning which was really good and a part of your room stay. The breakfast attendant was really nice.if you are traveling with kids, the bathroom is really not private. Not sure why they didn’t put a door there. I gave it a four because we requested shuttle service to the airport and the shuttle driver was not on time. She was 10 minutes late. When she did arrive, she did not even acknowledge that she was late. She said, she didn’t know she had a pick up. I was thinking, that is not my problem that you didn’t know. She had an attitude and didn’t even say good morning. Very unprofessional and rude. She spoke Spanish all the way to the airport with another person that was driving with her. If the hotel is going to offer airport shuttle service, they need to have a person that is going to be more friendly and professional.Overall, the hotel was a good experience.
Very close to Hobby airport
Opinión escrita el 11 de Abril de 2021
Stayed here one night before an early flight out. Have the Bonvoy app, had requested pillows, blankets, toiletries via app. Easy check in at front desk, friendly staff. Room didn't have linen for the pull out that we had requested via the app (and on the reservation). My husband went down and asked for it, they said they had to "get" it. Two hours go by and i requested again through the app. A staff brought most of it to the room and chided us for not coming back down as they weren't a "full service" Marriott. Not sure why they then didn't call us as all of the rooms have phones? And, hey, what about the app that I get 100 emails about using?
Free and easy parking. Didn't use the pool. Breakfast was abundant and of fair quality. Super easy access to the airport.
SpringHill Suites Mosley Road
Opinión escrita el 11 de Novembre de 2020
Very pleasant employees. Near the airport. Good breakfast. Gloria, the breakfast attendant, extremely pleasant and attentive to everything. She keeps the area tidy. Rooms are very clean and comfortable.
Management needs to be more attentive. Pool area is seldom cleaned, towels left on chairs, trash containers not empty for days. Used towels left in bin for days. No clean towels available most days.
Signs at front desk advising customers to wear mask however several employees with out masks. Entrance needs repairs, an enormous hole at the gate. Cigarette buts and trash through out the grounds.
Hope to stay here in the future and see if improvements are made.
Opinión escrita el 5 de Octubre de 2020
Staff was attentive. Room was comfortable. Everyone met my needs as I needed to be there a month. SCRAMBLED EGG WHITES! Yuck. I tried to tell them that they were tasteless and unappealing but, they insisted every morning providing scrambled egg whites. I would give them a 3 out of 5.
Opinión escrita el 30 de Mayo de 2020
If I could give this Hotel a negative 0 I would.So one of my family members lost his wallet and we kindly asked for it but of course they will not give it back so $500 are gone.Next, don’t get me started with the food they’re was a hair in one drink and we had to get a new joker room because the one we got had bathtub problems.DONT WAIST YOUR MONEY!