Based on 75 review
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This lovely hotel is located in Westchase. Travellers may take advantage of the Wi-Fi connection on public areas at Springhill Suites Houston Westchase. This hotel offers 24-hour reception for guests' convenience.
Check-out ends at: 11:00
Wellness facilitiesServicio de lavanderíaOnline check-in.
severalFree self parking
Business Facilities / FacilitiesCoffee/Tea Maker
Reviewed 24 july, 2021
The lobby of the hotel here looks very modern and very awesome looking I say. The rooms here are very clean and all of the furnishings here looks really modern and stunning. The elevators here are maintained properly and the fitness room here is very decent.
Short Business Trip before Covid19
Reviewed 13 april, 2020
An average place to stay. Hotel only serve light breakfast. No lunch or dinner buffet. Far from restaurant or shops. Luckily there’s a Starbuck across the hotel. Nothing much to do in the hotel beside exercise at the gym or swim at the pool.
Reviewed 27 february, 2020
The hotel offers great amenities! Front desk and housekeeping staff were kind and courteous. The only draw back from our stay was the front desk manager, Ebonie. I was charged 3 times for the high speed internet but wasn’t given a choice to pick free or high speed because it automatically did it for me. I tried to explain this to her but every time I try to, she would interrupt and say she won’t take off the charges. I really didn’t mind $15 charge, but she could’ve better explained the WiFi situation rather than coming off rude. After I asked for a business card, she then removed two charges which was odd. Everything was great except this experience. I work at a Marriott property and have been to other properties but have not seen a manager act this way towards guest. She definitely needs management training. Other than that great property and staff.
Overall good experience
Reviewed 15 january, 2020
Due to a scheduling conflict that had arisen for me, upon arrival to the hotel I presented the front desk with a challenge. Luckily, Ebonie was there, and she dedicated herself to accommodate me. I was able to relax, and go on with my day. Property still looks new. We liked the room. At this location, anything you might need is close by.
Clean and Friendly
Reviewed 2 january, 2020
Hotel is in a business park, and it was clean with easy parking. The rooms were great, and the breakfast was excellent before starting the day. Staff was very friendly, and the bar was packed when returning from a day at the office.