TownePlace Suites Houston Galleria Area

Starting at

$ 153

TripAdvisor Review

Based on 79 review

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This comfortable hotel is situated in Galleria area. A total of 120 120 are available for guests' convenience. Wi-Fi internet connection is available on public areas. TownePlace Suites Houston Galleria Area offers a 24-hour reception service, so that guests' needs will be fully met at any time of th...

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Property Info

This comfortable hotel is situated in Galleria area. A total of 120 120 are available for guests' convenience. Wi-Fi internet connection is available on public areas. TownePlace Suites Houston Galleria Area offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
PoolOutdoor Pool
several
Elevator
Reception services
Luggage storage
Business Facilities / Facilities
Business Center
No cribs / beds for children availableNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningNon-smoking establishmentHand sanitizing gel is provided to guestsLaundry24 hour receptionFree wireless internetDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilityIlluminated path to the entranceFree breakfastWheelchair accessible bathroomTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tCon bicicletas de alquiler y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EncoPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a sauna or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake time to pamper yourself with a visit to the full-service spa.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seFree tea bags/instant coffeeTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions iBusiness center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    45

  • Very Good

    15

  • Good

    6

  • Reasonable

    3

  • Bad

    10

Travelers profile
  • Business

    23

  • Couples

    15

  • Solo travel

    6

  • Family

    19

  • Friends getaway

    5

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Terrible management / stay elsewhere

Reviewed 19 november, 2021

Terrible experience with manager Marisol Rosado who unfortunately refused to even speak to me after a hotel caused screw up with laundry. Dropped off laundry early morning for same day service. Later that day it was not ready and I learned the hotel waited hours to send it out causing the delay. I was checking out the next day and needed my clothes. When the front desk clerk called manager Marisol she refused to get on the phone with me to deal with it. Really terrible service. Problems happen - how we deal with those problems separates professionals from amateurs. I recommend finding a different hotel. Terrible lack of care for guests here.

Coastal33730028693

I’m surprised this place is by Marriott

Reviewed 25 april, 2021

travelling with small kids. We picked this hotel because of the apartment format of the rooms with a small kitchenette. we are a Gold Elite member of Marriott but this hotel is not at Marriott standards: one of the doors was badly broken, one mattress had multiple stains (also blood stains). When we asked for it to be replaced, we had to wait an entire day because there was no staff capable of making the decision and they had to put in a request to an area manager. the walls too had numerous patches and stains. the decor is totally outdated by at least ten years, the carpets could use a change (sticky carpets!!). breakfast was not available for everybody: when was gone was gone and did not get restocked. i do not think we will be back.

silviaz438

Very disappointing,

Reviewed 10 september, 2020

The room is very unclean. It’s difficult to guess how long it’s been since vacuuming Human hair all around the floor. Puddle under refrigerator when we checked in Kitchen floor also dirty No water pressure Later shut off water without notification AC struggled to keep room cool

WDWgoofy

Excellent Home Away from Home!

Reviewed 6 july, 2020

This pet friendly hotel was my family's home for 6 months (November 2019 - May 2020) and we had an excellent experience! We received top notch service during our entire stay1 The front desk staff was very professional and made sure we had everything we needed- especially Troy, Marisol and Karla, they were phenomenal! Housekeeping was outstanding, friendly and respectful. They made sure our room was always cleaned well and stocked with towels, kitchen and bathroom supplies. It was quite comfortable. I'd like to especially recognize Severa and the managers. They, as well as all the other housekeeping staff took pride in their work and were very thorough. Maintenance also responded promptly to the few little things we needed- blown out light bulbs, etc. and were very courteous. They took excellent care of the grounds around the hotel as well. I'd especially like to recognize Havier and Ricardo for excellent service during our stay. We utilized the exercise room and on-site laundry is available on two floors. The hotel is in a great location- Wal Mart is next door, Sam's Club is across the street, it's close to a variety of restaurants, the Galleria Mall (more than 300 stores) and has easy access to the major highways. I'd also like to note that Houston went under stay at home orders in March, 2020 and the staff was reduced significantly, but our service was not. Management made sure we were taken care of. My only suggestion to the Marriott upper management would be to consider complementary weekly wash and dry for extended stays beyond 30 days. We spent quite a bit keeping our clothes clean during the course of our stay. Even twice a month would be helpful! To sum up everything- you won't be sorry if you choose this hotel for your stay in the Houston Galleria area!

trcybrks

Great hotel!

Reviewed 23 may, 2020

We’ve stayed here multiple times in the past couple months due to visits with my mom going to MD Anderson. The staff is excellent and helpful, and the location is perfect and easy to get to! Rooms are always clean and a great size for our big crew! We won’t stay anywhere else from now on while we’re in town!

jaisad2020