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TripAdvisor Review
Based on 91 review
See all
Perfect for families, this charming hotel is located in Interlaken. The property comprises 28 cosy bedrooms. Those who dislike animals may enjoy their stay, as this establishment does not allow pets.
More details
Perfect for families, this charming hotel is located in Interlaken. The property comprises 28 cosy bedrooms. Those who dislike animals may enjoy their stay, as this establishment does not allow pets.
Check-out ends at: 11:00
TripAdvisor
Excellent
13
Very Good
27
Good
24
Reasonable
11
Bad
16
Business
0
Couples
35
Solo travel
6
Family
29
Friends getaway
11
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 16 August, 2021
My family and I were disappointed with the quality of the room and the overall service, which was unacceptable for a three star hotel in Switzerland, especially in view of the risks related to the pandemic. When we arrived at the hotel at 6 p.m. no one was at the reception desk and we had to call a number and wait for 15 minutes. Then I had to pay at the check in, before looking at my room (big error!). We found the room open, dirty and messy, with the beds shattered and towels on the ground. I new room was then assigned to us, but we found it in bad condition. The floor was wet, there were hair on the pillows snd the bathroom wad not clean. We also registered a number of oddities. For example, to switch on or off the lamps, the only option was to screw or unscrew the bulbs! In addition, the cleaners had no uniforms, gloves and face mask. Rather than stay in the hotel, we preferred to drive half the night to go home.
guido_c_m
Reviewed 11 July, 2021
Very welcoming , superbly located and great for pets. Our little dog Mia felt like a queen! Typical Swiss hotel feel, feels authentic , clean and we were happy! The hotel is in the Center of Interlaken and is very comfortable.
Athenakim
Reviewed 2 July, 2020
Stayed for 2 days in Minerva, our room were cozy and comfy and the staff were helpful. Great accommodation for short trip in the Jungfrau region, everything is close enough. Only 2 minutes by walk the center of Interlaken
lindykeh
Reviewed 12 March, 2020
We stayed at Harder Minerva for for 3 nights at the begging of March.honestly, you far exceeded our expectations ! What a lovely space , your staff is the accommodating I have ever meet in any hotel. Thank you for all the team, I would highly recommended this hotel.
catiasantos80
Reviewed 8 July, 2019
No public rooms, restaurant is rented to Chinese people for a Chinese restaurant , no bar. Main client group are Far Eastern people who arrive at 2300 hrs and leave at 0630 hours, They are noisy, rude, loud do not respect other residents, keep you awake late, wake you early, not very restful environment. We booked Four nights but left after two.Manager agreed and refunded as we had paid in advance. Breakfast selection was both poor and not the best quality. The whole place is faded glory, and is run down. We most certainly would never stay in this place again.
Richard S