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I won’t go back.
Opinión escrita el 12 de Septiembre de 2021
We had to look at 5 rooms before they could find a clean room. They didn’t have any breakfast options. But at least they didn’t have any bugs. The lady at check out only said have a good day when we told her about all the issues.
Worst hotel experience I have ever had.
Opinión escrita el 10 de Septiembre de 2021
The room was filthy, the coffe pot did not work we had no extra coffee packets, none available in the lobby and they were out of hair conditioner. This property is in horrible condition and should either be shut down or remodeled like now. This hotel is a very bad example for the Ramada brand if you care about that.
What a disappointment
Opinión escrita el 31 de Agosto de 2021
Sign that pool was closed - understandable and not a problem, but it was full of water, algae and bugs and doors were not locked. Certainly a health hazard. Floors were filthy, rooms and hallway had not been vacuumed in a very long time. Counters sticky. Mirror smeared where someone ran a dirty rag over it. No breakfast - not communicated at reservation or check-in. No discount offered. Said manager would call. Never did (no surprise). Charged more than quoted. Will never return to this property.
do not recommend
Opinión escrita el 18 de Agosto de 2021
Carpet condition and dirty in elevator and room. No coffee for coffeemaker in room. No coffee in Lobby in AM. Ice bucket had dirty standing water. Office chair badly torn. Furniture badly scratched/gouged. 2 pillows badly stained and no pillow cases. Shower Faucet handle broken. TV guide had food on it. Pool was closed but visible to guests. Had stagnant, filthy stained water in it...a petri dish. I complained to mgr and only received excuses..covid, no help etc...NOT MY PROBLEM !!! Front desk not friendly, concerned or helpful.
Ready for the bulldozer or needs shut down (and bulldozed)
Opinión escrita el 15 de Agosto de 2021
We stayed at the Ramada by Wyndham in August for the Mississippi Valley Fair.
Upon arrival, we noticed transients wandering around the parking lot. One had a backpack and looked like he was checking out cars. Another couple we were traveling with saw him walk out of the bushes next to the hotel. While we were standing in the lobby, someone came in and warned the person at the front desk that “that guy” was back and how horrible he was and how he tries to sneak into rooms. The side entrance also had a sign that stated “this door shall remain locked at all times”, yet was unlocked.
We should have known what we were about to encounter after being handed a form to sign that had 20 “rules”, one of which was that we had 5 minutes to look at the room or we would be charged. The lobby also smelled dirty. When the couple we were traveling with checked in they were greeted by a front desk attendant who was left alone for one hour and it was their first day on the job.
Upon entering our room, we found it to be hot and smelly, like dirty carpet. We then noticed that the floor looked like it had not been vacuumed. We then decided to check out the bed and noticed dingy grey linens that were supposed to be white, a pillow that was long overdue for the garbage with a ball point pen mark on the pillowcase, what appeared to be a urine stain on the top sheet and a hole in the top sheet.
When we looked around the bathroom, we noticed there was no towel bar for a hand towel. We would have just put the towel on the counter, but there was a hair and an eyelash on the counter so it clearly wasn’t clean. We then noticed that the ice bucket on the counter had green fingernail polish painted all over the bottom – yet this was still deemed acceptable for guests?
When we arrived back at the hotel later that night, we were greeted with a completely dark parking lot and front entrance – not a single functioning light anywhere. We asked the person at the front desk, and they said they had no clue why they weren’t on and the manager was on vacation.
There were no charging outlets on the nightstand lamps and no accessible outlets. There may have been one behind the nightstands but upon looking, it was no place I wanted to stick my hand. There was also an unidentifiable dried white liquid that had ran down the side of one of the nightstands and no one cared enough to clean it.
When we showered, we noticed that there was a bar of soap left behind in the shower from the previous guest and the other couple we were traveling with found a large bottle of shampoo left behind in their shower, leaving us to wonder if the showers were even cleaned. The bathmat displayed on the tub also turned out a be a hand towel. There was also black mold or mildew along the entire perimeter where the tub meets the surround.
While the room appeared to have been recently painted, whoever painted it clearly had no experience. There was dark wall paint all over the white ceilings, paint all over the bathroom door trim, paint on the shower curtain rod and towel bars and instead of removing the wall sconces they just painted them also.
Upon waking up for the day the first thing we did was check our body for bed bug bites. Hallelujah! We didn’t have any! Many hotels have cut back on breakfast options, but there wasn’t even coffee in the lobby. When we checked out, it wasn’t surprising that no one asked how our stay was…because they already knew.
As we walked to our car to leave, we were equally surprised and disappointed not to see a bulldozer in the parking lot waiting to tear this place down.