Super 8 Irving DFW Airport/South
Starting at
$ 74
More details
Property Info
Check-out ends at: 11:00
4245 W Airport Fwy, Irving, TX 75062, USA - Irving, Texas - U.S - 75062
Property Amenities
Check-out ends at: 11:00
Guest rating
TripAdvisor
Travelers rating
Excellent
30
Very Good
59
Good
90
Reasonable
67
Bad
114
Travelers profile
Business
92
Couples
72
Solo travel
68
Family
79
Friends getaway
25
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
HORRIBLE CUSTOMER SERVICE
Reviewed 4 january, 2023
OMG..........DO NOT EVER WASTE YOUR MONEY HERE...HORRIBLE CUSTOMER SERVICE INCLUDING THE RUDE MANAGER SANDRA. IF YOU LEAVE SOMETHING BEHIND AT THIS HOTEL PLEASE DONT EXPECT TO GET IT BACK BECAUSE YOU WONT. EVEN AFTER COMMMUNICATING WITH THE STAFF WITHIN AN HOUR OF A PERSON CHECKING OUT AND RELALIZING THAT THEY HAD LEFT THEIR PRESCRIPTION GLASSES BEHIND. HALF OF THE STAFF DO NOT SPEAK PROPER ENGLISH TO COMMUNICATE WITH CUSTOMERS PROPELY AND EFFECTIVLEY. ONE OF THE WORST HOTELS THAT I HAVE STAYED AT. I TRIED CALLING THE WYNDAM CUSTOMER COMPLAINT LINE DIRECTLY TO FILE AN INCIDENT REPORT AS THE SUPER 8 IS OWNED AND OF COURSE SOMEONE WHO ANSWERS WHO WAS NOT HELPFUL AT ALL CLAIMING THE THEIR SYSTEMS ARE DOWN AFTER I PROVIDED HER ALL THE DETAILS TO MY ISSUE. I AM SO OVER THIS UNPROFESSIONAL ESTABLISHMENT SMH NEVER AGAIN
Shonna2015
Absolutely horrible, stay away!!!!!
Reviewed 15 december, 2022
Started off service was absolutely terrible as the manager was arguing with a previous guest from the night before( should have been a red flag) but it was storming out side so I continued to check in… took about 40 minutes to even get a key to my room. Something was wrong with computer system so they tried two different cards for my deposit and ended up charging both of them. Manager could care less and said that it would come back immediately, it has now been 5-6 days and nothing… had reserved a double bed room, revived a single queen room, went downstairs to inform manager only to be told he could do nothing about it… refused to give me a refund…. Bathroom literally had a used towel in the tub, mold on floor behind the toilet, the toilet itself was stopped up, paint chipping on the walls also was a bit of mold on was close to window… absolutely horrible stay, if I could rate this place in the negative I definitely would!!!!
jayphiljr2626
Longest check in ever
Reviewed 10 june, 2022
Since the employee doing the check in was on the phone the entire time, it took me and the four people in front of me, an hour and a half to check in. The room had the AC above the bed and was either on high or off. And a homeless person was staying the night outside my door in the hallway
jmader834547
Not the best hotel
Reviewed 2 june, 2022
I stayed there for 3 nights, my pillows smelled like a dog, but I do not own a dog. To enter the hotel to the front desk you have to pass a large group of people smoking a foot from the door. There is no refrigerator or microwave in the rooms.
leahy_wi
Average Hotel
Reviewed 6 may, 2022
My stay at this hotel was average. My coffee maker in my room was broken and the bathtub in my friend's room was stopped up with water. However, overall for the price this hotel is average. Not horrible, but not great. It's okay. The free breakfast in the morning was okay. I appreciated the free breakfast, it helped me save a little money.
fletchersakia