Pets not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 44 reviews
The hotel was recommended for being close to the airport by various travel sites , but the indication is wrong. It was near the old airport but almost 30 kms away -1 hour drive -from the new airport. Very poor accommodation .
Nice but my room was too small
The hotel is ok but, I stayed in room 304 and the room was very small. The WiFi isn’t fast too. No much varieties when it comes to the free breakfast buffet. To me, This isn’t a 3 star hotel. It’s also very far from the Istanbul international airport. Spent 145t taxi from airport to the hotel and 200t from the hotel back to the airport.
# 1 worst hotel in the world
If describe everything in one sentence, then next time we would better stay on the street than go to this hotel again.... receptionists don't have a clue what "customer care" means, they can not be trusted, they change your reservation the way they want to (because simply forget what the agreement was) and never even apologize for the mess. The guy who was on shift on 10th June 2018 early morning was so aggressive, blaming us, his boss and colleagues for the confusion with the dates rather than trying to solve the issue or at least offering a cup of coffee (suppose no need to mention what you would feel at 5 am after 14 hrs flight and find out that your reservation was moved forward by 1 day although we have clearly explained everything at the time of booking), the worst experience ever had...
Shoking customer service s!!!
I booked this hotel three months in advance just for one night in order to catch my flight.Three weeks before my flight ,hotel CANCELLED my reservation,their excuse was that they couldn't take money from my credit card and tbh nothing was wrong with my credit card I even updated another card but they still cancelled it.Dont trust and rly on them
Near to the airport
We needed a temporary stay and the hotel fits its purpose as its near the airport, comfortable room for three and the staff was friendly and they speak good English. To go to city centre is about 75 Turkish lira, Uber is more expensive or you can take the bus too. The room package came with a breakfast which served the standard Turkish breakfast.