Service animals not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 22 reviews
Another pleasant time in a good place
It was our fourth stay at this hotel. They gave us our favorite room again. The room was cozy, the bed comfortable, the view quiet; we especially like the oriental-style outfit of the rooms and especially the bright bathroom with spacious shower. Only the damaged toilet brushes cannot be used in all rooms we know. The owner is very friendly and helpful, but he is not often there and he is the only one who speaks English well. The cleaning women nice, the receptionists prepared to help, but the staff of the newly opened restaurant unwilling and not hospitable during the daytime. The surroundings good for daily life business and a short walk to the sea. We will like to come back again whenever we will use the SAW airport.
Extremely unhygienic, waste of money
Large yellow dried urine stains on the toilet seat and the ground around it. Dirty grounds in the whole suite. Cigarette smell. Phone did not work and was not replaced/repaired despite request. Had to walk downstairs to indicate these things. The urine stains were removed by the unfriendly cleaner, who indicated that this room was used by staff. After seeing the dirty room, the manager promised to clean this up, but no action was taken. Large brown and yellow spots on the chairs (possibly again body saps), nauseating. Great pillar in the middle of the suite, which limits the view and sunlight. The meager breakfast consisted of a half-filled plate, coffee was not available. They don't take dietary requirements into account. Parking options are indicated on their site and booking.com, which is incorrect. They don't have a shuttle service. The shower cabine is fine, but towels were missing, and were not delivered despite request. I leave this hotel today, it is a big nightmare, and not even worth one of their four stars and a waste of money.
Thanks for early check-in
We did early check-in thanks for that.overall quality of furniture and mattress was good. Very quiet and safe neighborhood. My only concern about this hotel was their housekeeping department cuz they did not even made our bed and did not pick up dirty towels. Breakfast was not fancy
Elegant hotel&fond memories
Stayed in this hotel more than 3 times and everything was wonderful! The design of the rooms and hotel in general is very exquisite. It is very close to the ISG airport, one can get there by a E09 bus from the airport, although its route is only to the main street. The hotel used to have a wonderful restaurant downstairs with a great chef, which was an important reason for us to choose this hotel. Sadly enough, now it has only drinks menu. The staff offered to make a delivery for us, but of course it's not worth it. The first time we stayed in this hotel it was my birthday and they got us two cakes instead of just one requested. The only thing I didn't like about this hotel is that once we were late for breakfast 10 minutes only, people were still there and the hotel employee said to us that the breakfast was closed then. I understand that it's the policy of this hotel, but we could have been offered at least a cup of coffee instead of getting such a refusal. Given that we come to this hotel that often, this situation shouldn't have taken place in my opinion.
I spent two nights in this beautiful and well-designed hotel. The service was perfect and the hotel offered more than I paid. I would definitely recommend this hotel, and I would definitely stay there again.