Sunscape Dorado Pacifico Ixtapa
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3
Sun Club Honeymoon Suite
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Cancellation Policy
Amenities in this room:
Max 2 adults
by 2 years
Immediate booking
3
Sun Club Presidential Suite
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Amenities in this room:
Max 2 adults
by 2 years
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3
Deluxe Partial Ocean View King Bed
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Amenities in this room:
Max 3 adults
Max 1 child -
by 2 years
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3
Deluxe Partial Ocean View Double Bed
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Amenities in this room:
Max 3 adults
Max 2 children -
by 2 years
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3
Deluxe Ocean View King Bed
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Amenities in this room:
Max 3 adults
Max 1 child -
by 2 years
Immediate booking
3
Deluxe Ocean View Double Bed
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Amenities in this room:
Max 3 adults
Max 2 children -
by 2 years
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3
Sun Club Deluxe Ocean View King Bed
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Amenities in this room:
Max 3 adults
Max 2 children -
by 2 years
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3
Sun Club Deluxe Double Ocean View
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Amenities in this room:
Max 3 adults
Max 2 children -
by 2 years
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3
Sun Club Family Suite Ocean Front
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Amenities in this room:
Max 3 adults
Max 2 children -
by 2 years
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3
Family Connecting Rooms
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Amenities in this room:
Max 4 adults
Max 4 children -
by 2 years
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3
Sun Club Family Connecting
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Amenities in this room:
Max 4 adults
Max 4 children -
by 2 years
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1
Breakfast Plan Deluxe Double Partial Ocean View
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 2 children -
by 2 years
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1
Breakfast Plan Deluxe King Partial Ocean View
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 1 child -
by 2 years
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1
Breakfast Plan Deluxe Double Ocean View
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 2 children -
by 2 years
Immediate booking
1
Breakfast Plan Deluxe King Ocean View
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 1 child -
by 2 years
Immediate booking
Property Info
Check-out ends at: 12:00
Paseo de Ixtapa S/N Lote 3-A Ixtapa Zihuatanejo - Ixtapa, Guerrero - Mexico - 40884
Property Amenities
Check-out ends at: 12:00
Guest rating
TripAdvisor
Travelers rating
Excellent
3094
Very Good
1103
Good
466
Reasonable
189
Bad
152
Travelers profile
Business
70
Couples
1246
Solo travel
57
Family
2454
Friends getaway
721
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Hidden Gem of Ixtapa!!
Reviewed 8 august, 2022
I had a very pleasant stay; although I speak very little Spanish, customer service was beyond excellent. The staff is amazing and respectful! Rafael and Carlos were very nice, caring, and always happy to help! You must reach out to them if you speak English, they are always by poolside or even the lobby when checking in/out! I would definitely come here again. This place is on par, if not better than Cancun resorts I have been to. It is less crowded, food is great, atmosphere is astounding, view is amazing, and nightlife activities were awesome. I Highly recommend!
ttrinh7
Family Vacation Ixtapa
Reviewed 18 july, 2022
This year we decided to visit a new place and we choose Ixtapa, this hotel compared to the other hotels, we saw were all about the same, all of the facilities are really old probably 80s or older. The staff here is really nice, they all work really hard to make your visit great. The food doesn’t have much of a variety there is an Italian restaurant, and there is a restaurant by the sea. The buffet is average, and they do have room service,it’s almost as if the city as a whole didn’t make the jump to be a sensational tourist attraction. We over all had an excellent time, I do recommend going to Ixtapa Island and to las Gatas beach. If the hotel wasn’t so old it would be amazing here. Again I can’t say enough about how nice the staff is. The hotel just needs a huge make over to come in to the 21st century 😆 I recommend the hotel open another indoor restaurant because it rains a lot during the summer so that their could be more food options. The kids had a nice time and the price was really inexpensive compared to cabo. But it still a 3 star hotel with a really friendly and attentive staff.
Melina995
Beach activities
Reviewed 16 july, 2022
Carlos and Rafa made this trip so much fun! Food and drinks were amazing! The weather and activities were perfect all week!. Thank you to all of the staff to make us feel just like we are at home. We had a great time! Had a great first time here in ixtapa!
Aidan S
Great time for vacation
Reviewed 16 july, 2022
The activities guys were really amazing! Always calling us over to play beach volleyball and encouraging us to have a good time. Carlos and Rafa were the coolest and kindest, remembering our names from the first day we got here. The service overall was great! Everyone was so attentive and very kind. Thank you for making our vacation great! :)
Gabbyyvaldezz
First Experience at Sunscape!
Reviewed 20 june, 2022
Let me start by saying, the staff and concierge are top notch at this resort. Everyone greeted us with a smile and went above and beyond for us our entire stay. Raymundo and Simon at the pool bar were the best! Along with Joel at the Sun Club!! I don't know how they remembered us everyday but they always gave us a warm greeting, and always had two cold cervezas ready for us :-) Our experience was 10 times more enjoyable because of their hospitality! We booked our trip through Apple Vacations along with a horseback riding excursion through Amstar. Noe is the Amstar representative at the resort and he provided excellent service to us! My husband and I chose this resort based on recommendations from friends, so we were both very excited to check it out. We booked a Sun Club room since this was a special trip (celebrating our 5 year anniversary) and were very impressed with the room we were given...at first. After unpacking and enjoying the beach, we came back to the room to shower before dinner. The shower handle ended up falling out in my hand and we were unable to turn the water off. My husband immediately went downstairs to notify the front desk. They sent up maintenance and moved us to a different room a few floors up. Once we packed up and went into the new room, we started unpacking again and noticed a foul smell in the closet. At this point, we were both a little frustrated with the move that we just decided to let it go and make the best of it. We cleaned up and went downstairs for dinner at the buffet, which the food wasn't really good (more on this later). Once we came back to the room, I noticed a lot of water all over the floor in the bathroom and found water leaking from the ceiling. We notified the front desk again who sent out a maintenance worker, but were told there were no other rooms to move us to. Maintenance was able to fix the leak but this experience did leave a bad impression on the room for us. We came during the "off-season" travel time since it's their rainy season, so a lot of the entertainment shows and outdoor restaurants were closed or moved indoors which made the resort very loud and stuffy with the humidity. My recommendation would be to go at a different time of year when the weather is cooler with less rain and humidity (Nov-Mar) The food at the buffet was a little disappointing. Not many options and crowded since other restaurant options were closed. We ended up eating/drinking in the Sun Club lounge, which was quiet/private and more enjoyable for us. We also ate out more than we thought we would, but there are some great options around the resort. Rueben's Burgers was awesome! The couple's massage experience at the resort was amazing!! Highly recommend any of the spa services at Sunscape. The service was impeccable and the treatments were completely relaxing. We also received some resort credits which we were able to apply to our spa service and made it extremely affordable. Do yourself a favor and go to the spa. You will not regret it! Lastly, since this was an anniversary trip, my husband and I decided to purchase one of their romantic dinner packages through the concierge. The dinner is meant to be enjoyed under a cabana overlooking the ocean, which is why we wanted to schedule this as soon as we checked in! Due to the rain situation, we had to push back our dinner to the final night of our trip, which we were nervous about, but the lady with concierge worked with our every request and helped make this dinning experience over the top. My husband and I felt like royalty! The dinning manager greeted us along with our private waiter and catered to our every need. It was the perfect ending to this trip and well worth the money. A huge thank you for this amazing experience! I will never forget this :-) In summary, despite a few disappointments with the room and food options, my husband and I enjoyed our trip immensely. We would most definitely come back, but during a different time of year. I can't thank the staff enough for ensuring an amazing stay!
meghanr885