Based on 496 review
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Whether you’re coming to Jacksonville, Florida for business or just passing through town, your room at the Holiday Inn Express and Suites Jacksonville Airport is your personal retreat. You’ll have room to relax with our oversized guest rooms, and enjoy free Wi-Fi Internet throughout the hotel. Located just off I-95, our non-smoking Jacksonville, FL, hotel is conveniently located to Jacksonville International Airport and offers complimentary transportation to and from the airport. River City Marketplace, offering well known shops and restaurants, the Jacksonville Zoo, and the Jacksonville Cruis...More details
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool
A Very Mixed Bag
Reviewed 7 march, 2021
First the positives: The bed was extremely comfortable. The breakfast was done according to pandemic guidelines, and the server was friendly. But on the other side, this hotel is very sad and run-down and is in desperate need of a facelift. There were red stains on the carpet (ketshup? blood?). The whole place felt dirty. And to top off our stay, the front desk was robbed during the night. I guess there's a first for everything.
Reviewed 19 february, 2021
Due to lack of housekeeping because of fine pandemic, this hotel has a known roach problem. Food is overpriced, staff does NOT wear masks except for Ms Allison. The breakfast woman was beyond rude to my family and I. I woukd not recommend to anyone—the manager is to distracted to lay aggwnrjkn rn bed guests.
Reviewed 14 february, 2021
The hot water didn’t work the staff was very nice the hotel was clean it was a older hotel The location was right off of Route 95The staff was nice we got in late and everything was great the only problem being which is a basic is the water was only warm and they seem to know about the problem
Staff was great
Reviewed 25 january, 2021
The staff here was really great. I had a small issue in finding a ride to the airport in the morning since the shuttle service was not available on that particular day. Allison called me immediately with a solution and made sure that I had a car service waiting for me at 6am the following morning. Furthermore, it didn't cost me a penny. Allison and the staff went above and beyond to make sure that I was taken care of.
Great customer service!
Reviewed 13 january, 2021
Great place to stay, easy check-in, clean rooms, and Allison at the front desk was exceptional! Highly recommend. Easy access to I-95. Came to town for a military funeral at the Jacksonville national cemetery. This hotel is 15 minutes away plus it has lots of other amenities around.