Prima Royale

Starting at

$ 127

TripAdvisor Review

Based on 1209 review

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The hotel is located in Jerusalem's Talbieh district, just 3-4 km (a 10-minute walk) from the old city with its wide range of restaurants, bars, clubs and shopping options. There is a shopping centre just a 10-minute drive away, the bus station is 3 km away and the train station is just 4 km from th...

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Property Info

The hotel is located in Jerusalem's Talbieh district, just 3-4 km (a 10-minute walk) from the old city with its wide range of restaurants, bars, clubs and shopping options. There is a shopping centre just a 10-minute drive away, the bus station is 3 km away and the train station is just 4 km from the hotel. This city hotel comprises a total of 133 rooms. Facilities on offer include an entrance hall with 24-hour reception, a hotel safe, a currency exchange facility and lift access. Guests can also take advantage of the on-site café, conference facilities, public Internet access and room and lau...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    511

  • Very Good

    402

  • Good

    191

  • Reasonable

    73

  • Bad

    32

Travelers profile
  • Business

    170

  • Couples

    345

  • Solo travel

    84

  • Family

    261

  • Friends getaway

    235

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Cold nights

Reviewed 15 november, 2021

It is November in Jerusalem and it is already cold, especially at night. The hotel has not yet switched on the heating and refuses to do so. The room is cold and very uncomfortable to sleep or shower in. I expect an apology and a refund.

Sad223

Not as comfortable as in the past

Reviewed 11 august, 2021

Having stayed here before we were sure we knew what to expect. Check in was prompt and okay -- we have Gold level at Hotels.com and the hotel had already upgraded our room. Cleanliness was okay, but nothing special. Current regulations require the hotel to insure that all guests have a "green" passport for Covid - either vaccinated, recovered or recently tested negative. We were never asked to show this documentation. There was no visible attempt to make sure that everyone in public spaces was masked. We were supposed to receive a complimentary bottle of wine -- it took two trips to the reception desk to get that to happen. Sadly, the two biggest problems were the bed which was so uncomfortable as to seriously affect our sleep -- I felt like I was sleeping on a sheet of plywood. And the AC could not be controlled. There is a thermostat in the room but I am convinced that it is there only for show. No matter what temp we set it for - it blew at a frigid level. So that we either had an arctic blast or no AC at all. These two issues will force us to consider future plans and look for someplace else in Jerusalem for the next time. Additionally as a tourism professional, I will have to reconsider future recommendations.

Oreet-S

Satisfied customer

Reviewed 1 march, 2020

Visited at the end of February...liked the 24 hour reception service...central location...clean cosy rooms with clean bathrooms....Good buffet breakfast they serve variety of cheese bakeries pickled fish salads drinks even wine n champagne...shakshuka was best...honey with the hive...awesome piano player at the time of breakfast...Good Wi-Fi signal everywhere in the hotel...they have gym although i didn't visit..bar is satisfactory to be honest a disappointment for the limited stock of drinks they have but Mr Takir was very good...Moses in front desk 5* the chief of the food n beverage sorry I forgot his name but was very cooperative n got us different variety of eggs when we ordered..also they offered late check out at 5 pm which was very good of them...oje advice would be to include the meat products in breakfast like sausage ham bacon..other is to improve the bar....rest was a great experience...very satisfied

Subodh G

Excellent hotel close to Old City and Temple Mount

Reviewed 26 february, 2020

Excellent, friendly staff. Excellent buffet. Clean, comfortable rooms although small. Outstanding live piano player. One day turn around laundry service. Front desk staff arranged taxi to Ben Gurion Airport, Tel Aviv ( $102, 350 Israeli shekels).

thomasgL4248IC

Never again!

Reviewed 25 february, 2020

Firstly, not an organised welcome, on all the days we stayed they couldn’t exchange our money because “they didn’t have enough”! Not a warm welcome, just gave us the room key and left us to it. Secondly, the “double bed” was horrible, it was two single beds joint together with the smallest single duvets. Breakfast was okay, minibar was empty, I mean come on you’re a 4 star hotel not a 3 star! Not the cleanest. The only pro I can think of is the location was okay around 15 min walk from everything. This hotel doesn’t deserve 4 starts at all

886beatriced