HORRIBLE FOOD AND NOT FAMILY FRIENDLY
Reviewed 23 July, 2021
The food is recycled and all ingredients are frozen. Whatever is left from lunch will be reused for dinner. There are very few personal in the kitchen to prepare the food for all guests therefore 99% of the food prepared by using oven. All the raw materials are the cheapest even the tomatoes and cucumber. The management strategy is to save money only and they do not care about the food quality for their guests.
The hotel is not family friendly as there are not many activities for children and the swimming pool closes at 18:00 .The pool is not checked for contamination ,when there are children with diapers using it .
Beautiful pool, but a bad strategy by management ,where saving is more important than customers satisfaction, food is not enjoyable at all ,it is only for surviving.
Reviewed 22 October, 2019
This quiet hotel is in the perfect location for those looking for a break. Room was clean, spacious and very comfortable and the hotel amenities were very good. Great food options, incl. tons of plant- / fruit-based options (everything tasty) - better than expected actually. I was very impressed by the excellent customer service from ALL staff, from the receptionists to restaurant staff to maintenance services. Every client was treated with patience and friendliness with no discrimination.
Of special note were the superb massages from Daniela - I ended up booking her twice!
Tip: read the fine print about extras (e.g., Wifi in rooms) and ask about (logistic, planning) alternatives, the staff is very communicative and ready to cater to your needs.
First place I’ve been too that I want to go back.
Reviewed 1 September, 2019
Just came back from having an amazing time here. We have the full holiday blues, it makes me want to go back and ask for a job there. 🤣 They were like family there and so welcoming treating us like part of their family. Cleaners where fab, prices were good, entertainment were fun (ok loads of songs from 2004 but I find this happens on most resorts 😂). Air con was perfect, few times it got so cool I’d open balcony door to get in, much to my partners annoyance. A little shop that sold EVERYTHING you needed or didn’t need 😂, cheap enough and very polite. Food was good, usual stuff, nothing mind blowing but nothing disgusting. Maybe chicken nuggets would of been good for the fussy children.
We travel a fair bit and as an interracial couple with mixed race kids, although we have never had anything aggrieved towards us, we have felt the discomfort/dislike towards us in how we are treated compared to others around us BUT NOT IN THIS HOTEL. My family were treated like princes and my mother in law a queen, so refreshing to see.
Our youngest son (8 years old) also has autism and normally struggles with staff in hotels, this place he was so accepted and loved he really relaxed himself, for once. They showed great amount of patience with him as one moment he we would no ice in his Apple juice then change it to 3 etc. Always served with a smile. Obviously Dora was GREAT!!! Deserves more respect than some of the customers were giving her, that’s for sure!!🤬
The owner and (I think) his brother are really cool people too and I never had a problem but I feel if I did, they would of been very helpful.
It feels a tad out the way so my advice would be hire out a car, you can do it in the hotel. Bus stops right outside though so that perfect.
Ohhh I want to go back ....
Reviewed 20 August, 2019
We have just returned from the Cathrin hotel, the staff from the room cleaner, restaurant, evening bar staff ❤️, snack bar (Dora ❤️) entertainment ( kera, Veronica ❤️ ) were amazing ! we didn’t need our rep for the holiday the reception were more knowledgeable, and all made our holiday extra special with their professionalism and kindness, we were treated like family and nothing was too much trouble. The hotel was very clean, perfect position to reach beaches, rhodes etc. We never go to a place twice but we will certainly be going back, The owners were also very kind and accommodating. The only problem was we had to leave! We made friends at this hotel who thought the same as us Thank you very much to everyone at the Cathrin hotel. Lynn, David and Melissa x
Great location, clean hotel, average food
Reviewed 9 August, 2019
We have just returned from staying at the Cathrin Hotel in Rhodes.
The location is great. We looked closely on google maps and chose this hotel mainly for the location (and price). The two beaches close by are amazing. Although small, both beaches are brilliant for swimming and snorkelling. We spent many hours sun bathing, swimming and snorkelling on these beaches.
The hotel provides a free mini bus to the beach every day, it is popular so you may have to wait for the second or third run, but it makes life much easier. Several times we walked down to Ladiko beach (the closest), just because we are early birds, took less than 10 minutes (all down hill).
The hotel itself is clean and tidy, nice size pool (we missed having a deep section for diving).
The food has been mentioned in lots of reviews - we were not impressed. At the start of our time there, the food was very poor. Presentation was lacking, choice was limited and basic. It did improve towards the end of our stay, the mexican and greek nights being the nicest. However, this was a cheaper holiday (£2k for 4 of us half board), so in that context the food was okay.
The air conditioning has also been mentioned in several reviews, we had two rooms side by side. Our room (thankfully) had a new air conditioning unit that was okay (quite noisy). However, our other room had a very old unit that was very loud and struggled in the heat. Also mentioned a lot were the hard beds - we agree.
The staff were excellent, Christina and Dora of special note.
There is also a daily bus to Rhodes that was very cheap - approx £2.50 per person one way - well worth a day out.