Extended Stay America - Kansas City - Airport - Plaza Circle
Precio por noche desde
$66
/https%3A//photos.hotelbeds.com/giata/67/678525/678525a_hb_r_001.jpg)
/https%3A//photos.hotelbeds.com/giata/67/678525/678525a_hb_w_009.jpg)
/https%3A//photos.hotelbeds.com/giata/67/678525/678525a_hb_r_002.jpg)
Revisión de TripAdvisor
Basado en 77 reseña
Ver todo
Este modesto hotel se halla en Ferrelview.
Más detalles
Revisión de TripAdvisor
Basado en 77 reseña
Ver todo
Este modesto hotel se halla en Ferrelview.
Más detalles
Este modesto hotel se halla en Ferrelview.
Check-out hasta las: 11:00
TripAdvisor
Excelente
13
Muy bien
18
Bueno
14
Razonable
12
Mal
20
De negocios
22
En pareja
14
En solitario
19
En familia
16
Con amigos
3
Calidad del sueño
Habitaciones
Limpieza
Relación calidad-precio
Servicio
Ubicación
Opinión escrita el 7 de Agosto de 2021
Everything about the stay was great but my $100 deposit was pending for a few days and then instead of releasing the hold they charged me. I called the hotel and Crissy said they issued a refund and she sent a copy of the refund receipt via email to me and that was good. But then while I was talking she just hung up on me. So just beware that they hold your deposit for as long as possible and they're rude to you if you complain about it.
Markfarley3679543
Opinión escrita el 23 de Mayo de 2021
This was the worst hotel we have ever stayed at. It was filthy, people fighting all night. Children running, jumping, riding electric cars in the hall parents screaming till all hours of the night. Warm water for a shower. We were to stay 2 nights but it was so horrible we walked away and let them keep there money and found another hotel. Was like a halfway house! Would give this a -5 stars.
debbiehW8
Opinión escrita el 8 de Novembre de 2020
I got a room for 3 days at first. I got it through booking.com and when you arrive, you are required to pay $100 deposit for damage which they take at the hotel. They have signes plasterd on the doors and at the front desk saying that in order to enter the building and be out in open areas, a mask is required. But guess what? The staff doesn't wear a mask and they most certainly do not require it from guest or visitors. After the first 3 days, I arranged for an additional 5 day stay because of limitations of transportation and I felt that if I stayed in my room, I'd be mostly fine. I paid for the 5 days and was required to pay an additional $100 to the hotel. They told me that the initial $100 would be refunded back to the card I used. I asked that if I am paying a second $100 can I get my room cleaned or be moved to a new room? The lady told me that I could not move to a new room and gave me a day that my room would be cleaned. I was too tired to demand a new room and trusted that what she said would be true. Also, I didn't really want to move anyway. I checked out yesterday and then about 8 hours later, I saw a charge of yet another $100 appear on my card. I called the hotel to find out and was told that the manager charged me $100 becasue the sheets and the pillow case was dirty. I explained all of this to the lady who answered and her reply was that I should have asked for new sheets as if I was supposed to make my own bed up with clean sheets before checking out. I will fight this with the credit card company because they are basically scamming me for the $100. Also, if you are very concerned about Covid and won't just be in your room most of the time, this is not the place for you to stay because they do not follow the mask mandate. They just have thte notices everywhere but do absolutely nothing to enforce it.
Kimberly K
Opinión escrita el 4 de Septiembre de 2020
The website states it mandates face covering, which is a lie. The staff & guest walk around with no face coverings. Several guests are very shady and wonder around the hotel looking to break into your car. I watch a lady outside my hotel window try to disarmed my car alarm. When I confronted her, she tried to lie. Notify corporate office about my Compliments and requested a refund, however the corporate office only gave me have my money back. Please don’t stay here, if you value your safety and property.
marchallh
Opinión escrita el 27 de Mayo de 2019
I'm a travel agent who was visiting my grandson. I decide to spend the last night at an airport hotel so my daughter would not have to take the baby out so early morning since I had a 7am flight. I checked in in the evening of May 23rd. The front desk clerk checked me in and I went to my room. Right after, I noticed the toilet wouldn't flush. It had no chain inside from the handle to the tank. I called the front desk and asked to be moved to another room if he had one. He said ok. Next thing I know he is at my door. He asked to check the toilet and confirmed it was broken. He then led me down the hall on the second floor to another room where he opened it with his key. He said he would be back with a key for me. Once he returned, he gave me the key and I locked the door after him. I looked at the key card and noticed a sticky note on the back of it. It said "If you want to talk more, text me." I thought it was creepy and out of line. 10 minutes later he called the room to see if everything was ok. I said yes, thank you. About an hour or so later after I was showered and ready to sleep, there was knocking at my door. I did not answer it and sat frozen with my heart beating. He knocked again and said "Front Desk". Then he waited and then knocked again! I called my husband trying to reach him but he was sleeping. I didn't know what to do as the outside window was reachable if you stood on something to reach it so that made me more nervous. About 5 minutes after he knocked on the door, my cell phone rang! The call was from a number labeled THING 5. I let it go to voicemail. Once I played it back, I heard the clerk's voice but hen the message cut out so I don't know what he said. I decided to call down from the room phone to see what the heck he wanted so late at night. He answered and said I had to sign some receipt. I said I would do so on my way out in the morning. After that, I sat there and every little noise I heard, I jumped. I knew I would not be able to sleep so I called an car company and when it said he was there, I bolted down the hallway to elevator. Once on the first floor, I was him sitting on the floor near the front desk. He just looked up at me bewildered as to where I was going, I guess. Once I got to the airport, it was around midnight. It was basically deserted. No sooner did I get there that the text messages began from another cell number. He said, "Hello. I am here if you need ANYTHING, mam." I wrote, "Who is this?" He wrote, "My name is Brian." I wrote, "From the hotel?" He wrote, "Yes. How are things? You left in such a hurry." I did not write back. A couple minutes later, he wrote, "Is everyone ok?" Then he wrote, "Are you headed back to Florida or will you be in town longer? (beer glass gif)" This alarmed me even more! He has my home address... he may know I am at the airport and could show up there... He then wrote, "Are you busy tonight?" Thank GOD I left that hotel. Who knows what he might do... then the phone started ringing... he called twice. I called the police! They came about two hours later. I gave them the story and showed the texts and call history. They came back later and said he was not there as his shift was over but they reported it to the manager and I was to send them the info which I did immediately and also to Corporate email. Once I landed, I turned on my phone and he had written, "Good morning." Apparently he did not know I called the police yet. I have not heard back from management and they charged my card for the stay even though police said they would refund me. The whole thing is very invasive, scary and traumatizing. I WARN you not to stay here especially if you are a woman staying solo. I will most likely never stay in a hotel myself again. On a side note, there were ants all over and hair in the tub and dirty corners and crevices. I booked last minute and there was limited choice. I suggest you stay elsewhere even if traveling with someone. I hope you find this review helpful. Traveler BEWARE!
tecknik