Thavorn Palm Beach Resort

Starting at

$ 51

TripAdvisor Review

Based on 1716 review

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This resort is located on Karon Beach, one of Phuket's finest natural long beaches, where the sun sets. Phuket town is 20 km away and Patong Beach with the island's most popular nightspots is just a short ride away. Phuket International Airport is some 45 km away. The resort features contemporary Th...

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Property Info

This resort is located on Karon Beach, one of Phuket's finest natural long beaches, where the sun sets. Phuket town is 20 km away and Patong Beach with the island's most popular nightspots is just a short ride away. Phuket International Airport is some 45 km away. The resort features contemporary Thai-style furnished rooms in 3 interconnecting low-rise buildings. All rooms are fully-equipped with standard amenities that guests need for a pleasant stay including a balcony or terrace. The 4 swimming pools, lush gardens and low-rise buildings are the landmarks of the resort. Guests can do exercis...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Business Facilities / Facilities
Meeting Rooms
several
Elevator
Reception services
ConciergeLuggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentMasks available to guestsimposition of interval between guests' stays 24 hours24 hour receptionProtective clothing available for guestsIndividually packaged meals available for dinnerFree wireless internetGloves available to guestsDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasAirport shuttle (surcharge)Arcade / table gamesReception with wheelchair accessBabysitting or childcare (surcharge)Support for excursions / ticket purchaseSwimming pool with wheelchair accessMultilingual teamUmbrellas by the poolBreakfast available (surcharge)Bar / LoungeTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sFree self parkingTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sSpend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shopTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake time to pamper yourself with a visit to the full-service spa.Take time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliRelax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take time to pamper yourself with a visit to the full-service spa. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features compliPamper yourself with onsite massages and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. This hotel also features a hair salon and barbecTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aPractice your swing on the golf course and enjoy other recreational amenities, such as an outdoor pool and a waterslide. This hotel also features complimentary wireless Internet access and tour/ticketBusiness centerBe sure to enjoy recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional features at this resort include complimentary wireless Intern

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    942

  • Very Good

    477

  • Good

    153

  • Reasonable

    71

  • Bad

    73

Travelers profile
  • Business

    15

  • Couples

    618

  • Solo travel

    70

  • Family

    561

  • Friends getaway

    191

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

A month after cancelling and still no refund

Reviewed 24 july, 2021

I made a booking with the hotel which required 100% payment up-front, but which also had a 100% refund policy. Well, I did decide to cancel the booking, and that’s when the problems started. A week after I cancelled the booking I still hadn’t received my refund, so I emailed the hotel. The hotel’s first response was to tell me that I wasn’t due a refund as I hadn’t paid. I responded to inform the hotel that I had indeed paid ( 100% pre-payment on the booking ) and included a screen shot showing the money leaving my account on the same day as the booking was made. Over the following 2 weeks I tried to follow up with the hotel but only received out of office replies, and still no refund. I then contracted the owners to see if they could help, and in fairness they acted upon it immediately. ( A change in payment processing providers was blamed for the hotel’s first response ). A couple of days later I received an email from someone at the hotel who 1. Asked if I was sure I wanted to cancel. Well, yes, after repeated emails chasing a refund and having to escalate the issue, I was pretty sure I wanted to cancel. 2. Told me that the refund would be processed in 21 days. It’s now 4 weeks since I cancelled, and I am still waiting for my refund. 3. Charged me 3% to cancel my booking. In fairness, this was part of the booking agreement, but I would’ve thought this could be waived as a gesture of goodwill given the hassle I am going through just to get my money back. I have not stayed at the hotel, so I can’t comment on whether things would be any better as an actual guest. But given my experience so far, I doubt I’ll be staying there in the future.

Iain5Lewis

A wonderful escapede...memories chizzled for ever

Reviewed 9 september, 2020

It was my maiden international tour and we, a group of two couples with young kids travelled Phuket last year. After rigorous research, we zeroed upon Thavorn Palm Beach Resort at Karon Beach. A decision, that shall keep a young memory for us, forever. Since we were 4 adults and 2 kids, we chose their room tittled as "2 bedroom family suit with terrace." It was basically a lavish apartment without a kitchen. The setup comprised a large living room with two bedrooms. Both bedrooms had separate ensuit washrooms. Key features:- 1. Two couples can stay with partial privacy owing to separate washrooms. 2. One of the bedrooms and the living room setup has separate balconies overviewing the garden. 3. The rooms are sparking clean. Though the property is old, it's thoroughly well maintained. 4. The pool is wonderful. Generally, a pool doesn't lure me when the sea is around, but this time, it could attact me.. spent a few hours at the pool with my family and friends. 5. The breakfast spread is to die for, the wide option will definitely puzzle you from where to start with. 6. Karon Beach is just across the road... Will take a couple of minutes stroll to reach the beach from your room. Value for Money- 4.5/5 Luxury- 4.5/5 Hence, recommended.

boudhayanghosh

Excellent location

Reviewed 22 august, 2020

I stayed 10 nights at the Tavorn and was pleasantly surprised with the resort. Excellent location, facing a magnificent beach and bordered by a well-kept pedestrian promenade to reach kata beach in a few minutes on foot. excellent taxi service near the hotel to nearby patong. Immense and well-kept pools where to enjoy and relax... I recommend to everyone

SamathaCat

Stay badly affected by the Covid virus

Reviewed 21 april, 2020

This was our second stay at the Thavorn. It's difficult to write a review as the Covid virus definitely affected our stay, though I feel it unfair to mark down the hotel for this as there was little they could do. The pools were all closed when we arrived and by the end of the stay the beach and restaurants nearby were closed as well. Very few guests and it was clear the hotel was in the process of shutting down. Not the fault of the hotel of course. We had a large two bedroom suite which was clean and appeared newly decorated. Wifi was good, breakfast also good, though a bit lacking near the end but understandably so as there were only a handful of guests. Staff were friendly, the grounds lovely. We did get our original flight home cancelled and the hotel let us to move to cheaper rooms for a few days unplanned stay and a complementary late check out on the last day. Not the ending to our holiday we wanted but I'd say the Thavorn did their best under the corcumstances.

Spafon1 .

Very inconsistent or non-existing reservations costumer service.

Reviewed 31 march, 2020

I made reservations in December for the month of March. I acknowledge that this was a non-refundable reservation, but this wat before the current COVID-19 issue. During February the airline canceled my flight, leaving me with no way to get to Thailand. After a formal request the hotel refused a refund or re-book for next year, but gladly offer me to re-book until October. OK, but this is monsoon season and at the same price, even though this is off season time and it tends to be significantly cheaper. To everyone’s surprise, I guess they noticed I did not check in, and their customer service (Chanika N.) reply to me that they did could re-book me for next year with a surcharge. I agreed and requested to pay the charge on arrival. After some back and forth emailing and calling I mentioned that most touristic facilities are working refunds to tourists and at the same time Thavorn was asking for more money. Sutthida Tri-Ngam replied me back waving the fee. I agreed and called the hotel to get a confirmation number and another person told me the very next day that I needed to pay in advance to avoid a change in price and secure the room! I stated that I already paid more than $1500 so I did not want to pay more until I got there. The customer service staff was pretty inconsistent through this whole affair and from the point of view of recurrent client/extended family of recurrent clients (not anymore in this case) the Hotel still is prioritizing short term profit versus a long-term relationship. So, I would advise to just exercise extra care if you decide to conduct business in this facility. Take care, Tatiana Moukoufa

TatianaMouKoufa