Reviewed 7 December, 2019
We found this hotel to be disappointing in many areas. We were 1st offered a room that was unacceptable in several areas, worn beyond repair and dirty. There were very few guests, yet we were offered this level of room. We had confirmed reservations for days. Denied 1st floor accommodation. Finally got a marginally acceptable room. Breakfast barely acceptable. We will not stay here again.
It’s seen better days
Reviewed 22 September, 2019
Pros - Cheap. Friendly staff. Not a bad breakfast for a $75 hotel.
Cons - A musty, smoky smell throughout despite being a no-smoking hotel. Very worn fixtures, furniture, tile floors, carpet. Low water pressure in the shower. Spotty Wifi.
Other notes - Elevator and hot tub were out of operation. There were oddly no pictures on the walls, just picture hooks.
Shows some wear and tear
Reviewed 1 June, 2019
First let me say that this hotel is under new management, very recently purchased if I understood correctly. The staff indicated that they are undergoing massive renovations and it definitely needs it. The good-the staff were personable and the breakfast, although limited, was passable. I would have liked to see some fruit besides bananas offered (mostly because I'm allergic). The bed was comfortable and the pillows were as well. The "needs improvement" -The pool and spa were closed (one of the reasons we booked this hotel rather than our usual one when in this area for business was for the pool and hot tub). It would have been nice to know before we arrived or at least I thought we should been offered a discount on the room. The room very definitely needs rehabbed. The light blocking curtain was torn in two places and the headboard had a significant worn spot in the vinyl material which looked pretty nasty. There was a tile in the bathroom that was loose with grout breaking off and getting under our feet which was annoying and a trip hazard. The shower curtain rod was installed wrong and because of the curve, it was impossible to keep the shower curtain closed. We did the best we could with towels and mats to keep the room beneath us from getting the overspray. I'd give it a chance again next time, but ask for a room that is already redone and confirmation that the pool was repaired before we arrived.
Poor Quality of Accommodations
Reviewed 23 November, 2018
The first room I was given had only one bed, I had requested two. The second TV did not work in the 2nd room given with two beds. So I was given a third room with a functioning TV. This room had large bugs, so I was moved to a fourth room. This room has been satisfactory. I believe I should receive a discount for my inconvenience.
Do not stay here. Go somewhere else.
Reviewed 19 October, 2018
We stayed here when my father passed in April, then in August to visit family. The same hairband was in the pool. So the pool hasn't been cleaned in 5 months. The black out curtains were shredded. Every time we went to find the front desk staff member they were laying on the couch in the lobby watching videos, no where to be found near the desk. I tried to call 3 times to talk to the manager, who was never available and never got back to me, I left my number and a message 3 times. The front desk staff could not answer any of my questions when I came to them in person about my bill. I could not get the manager anytime I personally asked the staff because it was after 4 pm or the manager wasn't there. I paid for 3 nights instead of 2, which I asked the staff about the bill they said the manager would have to answer the question. They told us it was not going to be under renovations during our stay however there wasn't a hook or a picture on the walls in the hotel room. I took photos of the condition of the room. I will stay somewhere else my next visit into town. I tried to call both Holiday Inn Express and Choice Hotels, who this hotel falls under but neither can help me because the hotel didn't belong to anyone during my stay. It was in transition from on brand to another. When I asked for my receipt before leaving the hotel the front desk person acted like I put her out because she had to stop watching her video on the couch in order to help me. I will not stay here again. Stay at your own risk.