Based on 688 review
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Experience the Key West you¿ve always dreamed of with endless sunshine, glorious sunsets, and incomparable charm. Welcome to the hotel, the finest waterview luxury resort in Key West. Located on the Gulf of Mexico, just minutes from Historic Old Town, the Key West hotel has the largest hotel rooms and suites on the island. Indulge in island living with authentic Conch-style design and details. Set among five acres of award-winning landscaping and palm groves, our resort in the Florida Keys features four dramatic, secluded swimming pools, each nestled in its own garden paradise.
Check-out ends at: 11:00
Pretty property but it needs work
Reviewed 13 january, 2022
Let me start out by saying some of the staff at this property are very good, but there are a few that are not so great. Proceed with caution when ordering drinks at the bar. The main bartender a blond woman I for get her name honestly was so grouchy every single day and it made us uncomfortable, The other staff that we encountered that were professional and friendly were: Joe H , Stephan, Chris, all in the restaurant and Yveline and Ashley at the front desk. The room was nice but the carpets were so dirty and stained we had to ask for them to be steam cleaned. At the price per night this is unacceptable. Shower was a little moldy, and overall our large rooms were average for the price. We had to ask for extra coffee, towels and to have our bed changed, and they only did one of two rooms. The property is nice lush and has some good amenities but don’t let instagram fool you. It is not well kept. Tables around pool dirty, umbrellas broken etc. I understand staffing right now can be a challenge BUT at this price point I expect way better. We enjoyed our time in Key West but would not go back to Parrot Key.
Better places for less
Reviewed 11 january, 2022
The hotel has a beautiful facade and a nice location, however you'll pay much less for more than they have to offer. Their shuttle service is not ideal and in a place like Key west, parking is expensive
Reviewed 10 january, 2022
Recently stayed here for my bachelorette party with a group of 7. My sister found this resort after researching and could not have picked a better place for us to stay. The hotel staff was excellent and attentive to all needs. They went above and beyond to ensure we had the best stay. The rooms were clean and food was delicious! The resort grounds are stunning and has four different pools that were all beautiful and well kept. The restaurant servers were amazing and we looked forward to seeing them every day. They offer poolside service at each of the pools for drinks and food. Overall this hotel gets a 5/5 star rating from me and our group plans on returning to the Parrot Key for an annual girls trip.
Nice place with problems at service
Reviewed 10 january, 2022
Nicely place but bad service and hygienic. No room cleaning and the restaurant better don’t go there. But rooms and and place great. Excellent rooms, for a very high price with no cleaning. Nice beach and pool. Gym is nice Restaurant quality of the food isn’t good. Booking at the hotel complicated.
Reviewed 4 january, 2022
Ryan at the front desk went above and beyond to help us with our delayed flight. What was a stressful time he helped look for options to get home and set us up in a room. Very grateful for everything he did.