Reviewed 23 September, 2021
Needed a last minute place for an overnight stay. Booked online, but they never received my booking or reservation information. When we got there, they were out of the room we requested, so we got "upgraded" to a suite, or so we were told.
We really wanted a room with a balcony or patio since it was during lockdown and didn't want to feel stuck in a room.
When we got to the room, it wasn't at all what we expected- definitely NOT a suite and definitely NO balcony or patio. However, it was after hours and curfew etc, so nothing we could have done but make do with what we had.
Very disappointed there wasn't even a coffee bar in the room, a mini fridge with 2 bottles of water. The restaurant was already closed so we had to order takeout.
The room was very clean, the bed and bedding was nice. Hot water wasn't very hot though, but again we made out fine.
Next morning, at checkout, we mentioned the room mix-up issue and that we weren't happy. Since breakfast was included, they offered for us to hang around poolside and have a complimentary lunch and drinks while we waited. We really appreciated this!
Staff was very polite and helpful as well, even the security guard was able to help us at night when everything was closed and staff had basically left due to the curfews.
Overall, it was a pretty good stay and we wouldn't hesitate to return. Just won't be making the booking online!
Reviewed 12 September, 2021
My space was excellent better than expected. Only minor negative was the wifi didn't work in the room I stayed in. The gentlemen who helped me were friendly and that made it that much better. Will definately be back.
Reviewed 23 February, 2021
I had a good stay at altamond hotel in New Kingston, could not complain of the service recieved. I love the breakfast that I had which was included in the price when I booked. Completely recommend this place
Reviewed 2 February, 2021
We stayed at the Altamont Court hotel January thru February for two weeks and the stay was awesome. The staff were professional and friendly. The rooms are huge and airy. They have the number 1 chef in my opinion. There is nothing we had at anytime that was not outstanding. The waitresses were simply special. Very accommodating and helpful at all times
Reviewed 13 January, 2021
10/10. Great service, nice environment, nice staff. I would recommend you stay because the beds are comfortable. Location is perfect, located central and close to everything. Felt very safe and we were not worried.