The ShellSea

Starting at

$ 106

TripAdvisor Review

Based on 407 review

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This 5 star hotel is located in the city centre of Krabi and was established in 2017. It is close to the Shell Fossil Beach. The Hotel has an outdoor swimming pool and a fitness centre/gym. All 85 rooms are equipped with minibar, hairdryer, safe, ironing set and air conditioning.

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Property Info

This 5 star hotel is located in the city centre of Krabi and was established in 2017. It is close to the Shell Fossil Beach. The Hotel has an outdoor swimming pool and a fitness centre/gym. All 85 rooms are equipped with minibar, hairdryer, safe, ironing set and air conditioning.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    345

  • Very Good

    38

  • Good

    18

  • Reasonable

    6

  • Bad

    0

Travelers profile
  • Business

    10

  • Couples

    167

  • Solo travel

    14

  • Family

    94

  • Friends getaway

    56

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Krabi Hotel and phi phi islands tour

Reviewed 27 december, 2021

Wow what a place to come to in December, the stunning landscape of this hotel is fab , you are just a short walk away from the beach, wich is so nice and clean with its white sands ,we spent a few days here on the second part of our journey and it was fab , went to phi phi Island on the spead boat and a few others including monkey Island and bamboo Island ,was stunning day out but make sure you take plenty water although they do supply water and lunch for this tour ,

ally m

Unfulfilled expectations

Reviewed 23 december, 2021

We are now staying at The ShellSea Krabi in Garden Pool Villa and it's definitely not worth the money and does not correspond to the level of a 5-star hotel. This expensive hotel with 3-star hotel breakfast, the the SPA started working only on the fourth day of our stay and only two specialists work in it, there is a lot of the greenery that is dead and the territory is not well-groomed. On the first day of our stay we found a beach full of rubbish, it was impossible to get on it without shoes and no one was going to clean it (we informed the hotel staff about this and on the fourth day only they began to clean it). A lot of insects: mosquitoes, ants, midge, etc. - most likely the area is not processed from mosquitoes and there is only mosquito repellent that can be used exclusively in the room. For half a day that we spent by the pool, no one came up to us and offered us water or other drinks. Welcome drinks were also not available upon check-in. The staff are really trying to be nice and be helpful, but apparently the management leaves a lot to be desired. For three days we had a breakfast "À La Carte" (photo attached), after we expressed our dissatisfaction - a small buffet appeared, but in fact it is the same breakfast "À La Carte" with the same products (photo is also attached). I am also attaching a photo of breakfast from the hotel website - feel the difference. The hotel explains this by the lack of tourists, but in our opinion, this cannot be an excuse when you pay a lot of money for staying at this hotel. On the plus side - bright, fully equipped rooms (kettle, coffee machine, slippers, towels, bathrobes, toiletries, water, flip flops, etc.) but in our room we have the tattered wall under the TV (photo is attached). This hotel may have been once a five-star hotel, but definitely not now.

AnnaP_AnnaPp

One fine resort

Reviewed 21 november, 2020

This is during covid period: so that’s not the normal conditions. Anyway we had a nice quiet experience at this resort. Staff and facilities are very good and our ocean view room was outstanding. 2 pools with one jaccuzi in the ‘family’ one. The hotel area is not very big but the layout and the vegetation makes is very nice to walk around and to the eye. Small private beach with sand and clear water. We didn’t give 5 stars because of the food. Despite the fact that the restaurants are closed (due to covid and low occupancy), the breakfast was a bit disappointing: poached egg on a toast, soft fat bacon and basic breakfast. This hotel deserves much better.

poutchana

Clearly Disappointed

Reviewed 29 july, 2020

Having read glowing reviews and expecting a 5 star hotel we were very disappointed indeed; having very extensive experience of hotels in Thailand. On check in they could not find our reservation on their "system" despite booking direct. We were asked to pay when we already had done so and had received confirmation from them. Fortunately we had a hard copy of receipt of payment which they then photographed. Our Garden Room was pleasant and reasonably well furnished but no desk/table and power point for laptop and to work at. The bed was very comfortable. The bathroom was well appointed with two wash basins. The very high sided bathtub lacked any form of grip/handle which made "getting up and out" of the bath difficult if not dangerous. The rooms were spotlessly clean. Our first night we ate at the Fin Bar and Restaurant. We waited over one hour for our food to be served and then starters and main course came together. Staff were highly apologetic with different excuses - the computer, lack of staff, an outside event being held at the hotel. A platter of fruit was given as compensation. The walk back to the hotel block needed the light from our i-phones as pathway lighting past the pool was not working. Buffet breakfast was a very big disappointment with regards to the range of foods available. This was more akin to 3 star. We also had each day to wait for food to be replenished. All staff were very pleasant and polite in a beautiful, quiet location.

carloP2LN

Truely luxury resort

Reviewed 8 june, 2020

We choose here for our holiday because of the hotel is close to beach and luxury. Our room not far from beach and other facilities such as swimming pool, bar & restaurant just a few minutes walk. The hammock which set up a big tree near the pool is so popular to put your body there including me.   The rooms are large, bathroom was large enough with Bathtub and Rain showers. Our rooms also had a small portico for two to sit comfortably. Restaurant server Thai and international cuisine, Indian vegetarian was an issue but staff was helpful and chef helped with some good vegetarian food. Gym, beach itself, kayaking and two swimming pools(separate for family with children and couples without children) and enough Sun deck benches make this ideal even in peak season.   I definitely come back here again because of the property, staff and services.

sorasakk2018