Mercure Kraków Stare Miasto

Starting at

$ 73

TripAdvisor Review

Based on 1580 review

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We are located between Krakowskie Centrum Komunikacji (Krakow Communication Center) and the old town, which is only a 10-minute walk from our hotel. Our building boasts a unique facade and interiors. Stylish rooms and a modern conference center are our response to the needs of a rapidly changing Kra...

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Property Info

We are located between Krakowskie Centrum Komunikacji (Krakow Communication Center) and the old town, which is only a 10-minute walk from our hotel. Our building boasts a unique facade and interiors. Stylish rooms and a modern conference center are our response to the needs of a rapidly changing Krakow. The Winestone Restaurant is a unique place where you can savor delicious meals, meet with friends or simply relax after a busy day. We are truly passionate about our guests.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge
Electric vehicle charging station

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1265

  • Very Good

    267

  • Good

    32

  • Reasonable

    11

  • Bad

    6

Travelers profile
  • Business

    279

  • Couples

    548

  • Solo travel

    86

  • Family

    322

  • Friends getaway

    186

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Excellent Hotel

Reviewed 26 january, 2022

This was our rearranged trip to Krakow with our original plans being cancelled due to the pandemic. After a lot of consideration we chose the Mercure Krakow Stare Miasto and we are so glad we did. The hotel is well situated in Krakow and is within an easy walk of the main square and other attractions. The hotel is across the road from a large major shopping centre, which also has the main station located within it and has a direct link to the airport. The hotel is fairly new and therefore is very modern in its looks. Our room was a standard double on the 3rd floor which was very spacious and comfortable with all the amenities you require and it looked onto the main road, but we did not experience any problems with noise. We booked a bed and breakfast tariff and breakfast was very good with an ample choice of hot or cold food. The staff were very accommodating and will help you with any queries or issues you may have and will also help with information on getting around Krakow and places to visit. If you like to have a quiet night cap before retiring to bed, then they have a very nice comfortable bar/restaurant on site but prices are a little higher than other places however we did find a nice quiet bar around the corner which suited us called KORBA Piwo Kawiarnia and the prices were much more reasonable . Overall this hotel is excellent and we highly recommend it. If we return to Krakow in the future, then we would not hesitate to stop here again.

179stuartl

Great hotel in every way

Reviewed 23 january, 2022

We stayed 3 nights in Jan 2022. The hotel was excellent value for money. It was very clean and modern in a good way. There were USB ports in the room as I forgot to bring a phone charger eu to uk converter. The staff were fantastic and all spoke fluent English. Yhey fulfilled every request. The reception team and breakfast team were especially good and very attentive. The bed was large and comfy with a nice hot powerful shower. There was a good aircon system too. The breakfast was delicous with cooked options, cereal and pasties. The location was excellent. Right next to the bus and train station. Opposite a huge shopping centre and only 100m from old town. We will definitely be staying again.

Swizzer123

Very nice hotel in a great location

Reviewed 19 january, 2022

I visited with my mum and we stayed for 1 night. Overall, it’s a very good hotel and I’d have given it a rating of 4.5 if that was an option. The hotel is in a great location- opposite the train station and a short walk to the main tourist attractions. The staff were very friendly and both the check-in and check-out were very swift. The room was very clean although a bit small. The beds were comfortable. Bathroom was very modern with a rainfall shower, but the shower leaked onto the bathroom floor. There was complimentary tea/coffee and some mineral water. It’d have been nice to have some fresh or at least uht milk/cream for the coffee in the room instead of the powder stuff. The breakfast buffet was slightly less impressive than in some of the photos (less choice). It was probably because the hotel wasn’t that busy at this time of the year. There was still a good selection of hot and cold food and everything was tasty and fresh. Covid procedures adhered to by hotel staff and guests reminded to wear masks. I would definitely stay here again!

ip186

excellent location, tasty and rich breakfast, perfect complementary facilities

Reviewed 1 january, 2022

The old town is within 100m from the hotel. Across the hotel there is a big shopping mall. The breakfast was very tasty with plenty of different choices, including various kinds of warm food. We were very surprised from the many complementary choices in the room, including water, juice, very tasty coffee and tea, even a welcome gift. High quality toiletries. The only (very small) comment is the unproportionally high rates for daily parking compared to the room price. Thanks for a very pleasant stay.

Traveler53654081483

Great new hotel !

Reviewed 28 december, 2021

A beautiful brand new hotel with stylish new interior, very nice rooms, good beds and nice breakfest. Additionally, the staff is very friendly and helpful !! All sites of Krakau and the main square are within walking distance (10-15 min.).

Froyn