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Opinión escrita el 5 de Julio de 2021
My stay started with a very bored, unenthusiastic, poorly dressed desk clerk and quickly went down from there. The couch in my room was so broken down I could not sit on it. The desk chair had no arms and was a cheap piece of junk that was totally uncomfortable after 5 minutes. There was no kind of charging station for electronics, certainly no USB charging ports. Bed was OK. Pool floor had a slimy feel to it and water appeared cloudy. The walls in the pool area had been painted with all sorts of touch ups that didn't match the original paint color. In short, pool area was in bad need of a complete renovation. The biggest joke of all was the free "breakfast," which consisted entirely of some cheap grocery store muffins and small bowl of hard little apples, some juice and some coffee. That was the COMPLETE breakfast! No bagels, waffles, cold cereal, nada, zip, zilch. I'll post a picture of the main breakfast area. By the way, myself and two other guests ended up amusing our self by laughing at the perplexed looks on other guest's faces when they checked it out. I'll also post a picture of the main turn in sign for this hotel which pretty much sums it up.
Wonderful Hotel = Must Chat with Harold
Opinión escrita el 8 de Abril de 2020
We booked this hotel, due to a conversation on the phone with Harold. He was super friendly, and offered many deals. We stayed here for a vacation in Louisville, and this was the perfect location !!
The room was clean, the breakfast food was always hot and plentiful (the staff brought in donuts that were out of this world), the pool was a great nightly relaxation technique for the kids, and Harold was the most pleasant person to talk to. Even though we booked the hotel online, he specifically put us in a room above the front desk, so if the kids got roudy, they wouldn't bother anyone below :)
This is the perfect location to stay if you are planning a trip to Louisville, or anywhere around. It's a short drive, the hotel is clean, and welcoming, and overall, one of the nicest stays we have had in a long time.
Opinión escrita el 20 de Novembre de 2019
I repeat 👎👎👎‼️DO NOT STAY HERE! ‼️They are THEIVES! I was triple charged for my stay here! My money has been pending for 4 days now over 300 dollars. The management at this hotel lack intelligence and claim to not know or understand why this is happening! Corporate is no better! Just kept telling me they have no control on where my money is and why it’s pending! They just keep saying how sorry they are. Sorry my ass I’ve been BROKE for 4 days now. Not one person can point me in the direction I need to be! I’ve called everyone and anyone I get a phone number from. I left my name and number for the private owner of the hotel and nothing. I will make sure to post everywhere and anywhere I can on how unprofessional this place is. This place has caused me stress and anxiety when it was supposed to be a relaxing place to lay my head. I will contact lawyers, news stations and everything I can to get this out there. All I wanted was my money back and now it’s caused me to really rampage. Your better off sleeping in your car rather than having your bank account drained.
Opinión escrita el 9 de Octubre de 2019
I stayed at this property while driving from Michigan to Florida. The room was nicely appointed and very clean. The manager, Harold, was pleasant, friendly and helpful. When we got to our room, the TV was not working. I called the front desk and Harold came to the room within minutes and quickly fixed the problem. Hecalso was very helpful in providing directions to a nearby restaurant.
The breakfast was nothing out of the ordinary, but adequate and comparable to or better than similar hotels.
I would recommend this property and would stay there again.
Great place to stay!
Opinión escrita el 23 de Septiembre de 2019
Harold at the front desk greeted us and took excellent care of us! The room was very clean and spacious. Such a quaint little town that reminds me of Niagara on the Lake, Ontario. We would definitely come back!