Based on 173 review
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This comfortable hotel is located in Anaheim / Disneyland Area. The null comprises 104 cosy 104. Extended Stay America - Los Angeles - La Mirada offers Wi-Fi internet connection in communal areas. The null provides 24-hour reception.
Check-out ends at: 11:00
Old and run down
Reviewed 27 august, 2021
This was my first stay at an Extended Stay America. The front desk staff were very nice. The room appeared clean. However, there was a odor, throughout the hotel, kind of like scents being used to hide other scents. The beds were uncomfortable, the air conditioner was loud and made the room humid. The room was dark. The appliances were very old. The hotel, in general, was run down. There wasn't even coffee at the "grab and go" breakfast (I was told the coffee machine was broken). I'm used to not getting towel service daily, but being told I had to bring my dirty towels to the front desk to get clean towels...that was a first. There is absolutely no service at all. I was not prepared for that. I arrived with a broken foot, in a cast and on crutches. It was very difficult to get my luggage to my room. No one bothered to offer me less than 5 minutes of their time to just push a luggage cart from the lobby to the room. I was planning on booking a room Mon. to Friday every week for 16 weeks (I'm doing an internship). I won't be back. Left and went to the Holiday Inn Express just down the street. No kitchen, but fridge and microwave and much nicer hotel, with more amenities, for the same price.
VERY DISAPPOINTED !!!
Reviewed 28 june, 2021
IF I COULD GIVE ZERO STARS, I WOULD !!! Horrible customer service, no communication skills, management needs to be re-evaluated ! Two days after my stay I notice extended stay charged me an additional $150 ! The hotel manager, Theresa, claims I was charged a damage fee for a "hanging alarm" and "cigarette buds." (I'm assuming she meant a "hanging smoke alarm" and "cigarette butts") ??? what ?? Since when did it become a non smoking hotel ? I never initialed or agreed to be charged a damage fee.. I wrote her back, asking for proof of these claims.. that was TWO weeks ago and I still haven't gotten any kind of response OR a refund ! So rude, someone needs to remind her and the front desk that customer satisfaction is most important and should be their top priority ! VERY DISAPPOINTED they just lost a longtime customer bc I won't be staying at this hotel ever again !!!
Reviewed 8 june, 2020
Stayed for a month, the staff is super friendly, helpful and treats you like family. The wifi is average and not so great on weekends, but they buy up option helps a little. The ability to cook in your room saves a lot of money too. Beds were comfortable and their were plenty of Pillows. Onsite coin operated laundry is available. All in all a really nice place to stay and the neighborhood is quiet.
Convenient and staff is super nice
Reviewed 21 april, 2020
I stay here once and week or once every two weeks. Staff is very nice and helpful. They always give you extra towels and cupcakes if you ask. Parking is ok would be better if people didn’t smoke near Doors but would walk further away. Rooms are always clean and satisfactory.
Reviewed 18 march, 2020
I have stayed at this hotel several times and I will stay at this hotel several more times. The staff makes you feel at home and are very accommodating. The hotel is super clean and will make you feel at home as well!! I won't stay anywhere else when I am in La Mirada. Thank you staff