Reviewed 18 October, 2021
My family and I have been coming to this Hotel for over 10 Years now. We have spent Thousands of Dollars here. We love the location, we love the Beach Club, the staff is fantastic, the rooms are nice, and the food is good.
Recently things have taken a turn for the worse. The pricing on food and beverages has gotten out of control. One of our favorite amenities was the use of the Beach Club, in particular the Jacuzzi at the Beach Club because the Hotel does not have one. This last trip we were informed that just to access the Beach Club there is now a “Day Pass” fee of $25 Dollars per Adult and $15 Dollars per child. We are a family of 4 and just to walk in cost us $80 Dollars! They won’t even allow you to apply this money towards food and beverages. So in addition to the ridiculous “Day Pass” fees, we also spent an additional $120 Dollars on very overpriced beverages! We arrived late in the afternoon at the Beach Club, so I asked if my “Day Passes” could at least be rolled over to the following morning so that we could get a full day out of it, and I was emphatically told no. I was told that if I return the following morning I would have to purchase brand new “Day Passes” yet again.
The Beach Club has always been the best part about staying at the Hotel, especially since the Hotel seems to reject the idea of adding a jacuzzi to their own pool. For many years there has always been a reciprocal agreement between the Beach Club and the Hotel, and it was fantastic. We have also spent thousands of Dollars at the Beach Club over the years, but as long as this new “Day Pass” fee exists, I will not be returning to the Beach Club or the Hotel again. For a Hotel in La Paz, the prices are way out of control now and there are so many better options in Cabo to go to for the same or less money.
Went Above And Beyond to Help our Family with a Kid on the Spectrum
Reviewed 2 September, 2021
This place is really a slice of paradise! The private beach is so beautiful! The view is espectacular! The Pool water is very soft and clean. Plus you can order good drinks from the Pool bar. The golf course is first class. Good restaurants on site. During the dates we were there, the public beaches were closed. We were very grateful the hotel had its own private beach. We could easily walk. But we were always offered a cart ride.
I feel we couldn’t enjoy fully everything the hotel has to offer. Our little daughter is on the spectrum and she suffers from anxiety. She would lock herself inside the room without eating for a full day. The manager, Lic. Ramón Ascención and Lic. Dalia Vélez immediately sent us help. They were able to remove the security locks for us. Everyone in the staff. The security guard and maintenance and cleaning people were very kind to our daughter. They were able to help us while maintaining a very sweet attitude towards our daughter. We are very very grateful. We can’t wait to go back! Below is a picture of the private beach and the view from our room.
Honey Moon Stay
Reviewed 25 June, 2021
The staff is what would make me go back.
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”-Dr. Maya Angelou
The staff made us feel like family and the service was impeccable. people that stood out were Oliver, Umberto, and Erik. But the concierge and everyone were very helpful.
Paradise In La Paz
Reviewed 20 June, 2021
THE BEST RESORT IN LA PAZ
I have been coming to this resort for 5 years,it gets better each time. The staff is fabulous,they really want to make sure their guests have a wonderful time. They are extremely helpful in setting up excursions and make sure guests enjoy every moment of their vacation
WORST experience in La Paz
Reviewed 21 May, 2021
When we checked in they tried to overcharge us when converting US dollars into Mexican pesos. We had to cancel that payment and do it again while supervising them.
The “Free Wi-fi” they have is barely 6mb per second, you can’t even load the Google homepage. So if you have to work while staying here your 4G better be good.
The rooms have a connecting door to the another room, which makes it super loud and you can hear crying babies nonstop and couples fighting next door. This was so bad we had to change rooms.
They start blasting music at 9am in the pool area, so if you’re bored of your regular alarm you’ll be satisfied.
DON’T STAY HERE