Vila Galé Lagos

TripAdvisor Review

Based on 1948 review

See all

Located on the beach front, along the sandy Meia Praia beach, the Hotel Vila Galé Lagos is the new reference on the Western Algarve coast.   Portuguese style inspired the decoration of Vila Galé Lagos, and renowned Portuguese decorators participated in the project.   The four star resort consists of...

More details

Availability

Select the date of your trip

Twin Standard

This room offers views of the countryside....

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

Twin Standard Vista mar

It includes a private balcony with panoramic views of the Atlantic Ocean....

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

Immediate booking

Familiar

This room includes a balcony, a minibar and a seating area....

See more details

Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

Property Info

Located on the beach front, along the sandy Meia Praia beach, the Hotel Vila Galé Lagos is the new reference on the Western Algarve coast.   Portuguese style inspired the decoration of Vila Galé Lagos, and renowned Portuguese decorators participated in the project.   The four star resort consists of 170 rooms, 77 suites, convention centre and Spa, being the ideal location for holidays and corporate events.   The hotel will also have two restaurants, one being an "Inevitável restaurant" which is without a doubt unavoidable with their creative and savory gastronomic menu.   The hotel also compri...

More details
Check-in starts at: 14:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage StorageExchange24 hour reception
Rooms for the disabledAccepts major credit cardsPolyglot TeamGymnasiumPlayground
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
several
Broadband InternetElevatorSmoking area
Common areas
TV roomPlayroom
Transport options
Paid garagePool BarFree Parking
Accommodation
24-hour room servicePlayground
Food & Beverage
PubrestaurantPublic RestaurantBuffet Restaurant24-hour room servicePrivate RestaurantCocktail Services
Pool and wellness facilities
Outdoor PoolIndoor poolMassage ServiceSPA
Activities
Pool Table
Business Facilities / Facilities
Meeting RoomsConference CenterBusiness Center
Family entertainment and services
Kids Club

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    851

  • Very Good

    733

  • Good

    253

  • Reasonable

    79

  • Bad

    32

Travelers profile
  • Business

    45

  • Couples

    765

  • Solo travel

    39

  • Family

    801

  • Friends getaway

    154

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Big bedroom and lovely breakfast and swimming pools

Reviewed 23 november, 2021

Really nice experience, the breakfast is really nice, swimming pools are amazing and the spa is perfect!! We had to book in advance and it was good cause we had the spa just for us! It has jacuzzi, sauna and a big pool. I recommend you to bring your own shower caps cause if you don’t, you will need to pay for it and is 4 euros each. I hope I can come back soon

besrm

Lovely spacious hotel with amazing pool area.

Reviewed 6 november, 2021

Visited this hotel for five nights with my partner for a chill out time. First impressions was the spacious areas of the hotel. Huge reception area. Everywhere was immaculately clean. Our room was clean and overlooked the pool and sea. Only issue with the room was the shower over the bath. Walk in showers should be offered. The lifts were excellent. The pool area is huge with plenty of beds and always quiet as many chose to walk the beach which is just over the road. The pool area would benefit from a happy hour early evening. Breakfast was really good with lots of choice. The bar area at night lacked atmosphere but was OK for a night cap. Location is a good 15 minute walk into town and nowhere really to call into to break the journey. The negatives. The staff in the Spa need urgent training in customer service. They were abrupt and I witnessed several angry guests. Guests have to visit the spa if they need pool towels. All other staff in the hotel were pleasant and helpful. This does not extend to the Spa area. Very rude. Water is left in your mini bar. Be aware! It comes at a price. I had been advised that the water would be replenished daily free of charge in our room. Surely this is a given in this day and age in a 4+ plus hotel. So were upset when we checked out and found a bill consisting of the water used in the room. Would we return? Yes Vila Gale is a lovely hotel but we would not be stung for water again. However there are always other hotels to choose from.

7carolp

Good but not great

Reviewed 29 september, 2021

Vila Gale is a lovely looking hotel! Chic public areas based on fashion. Our room was lovely. Spacious and comfortable with plenty of room. The down side was no tea or coffee making facilities. Which I found strange? Staff were friendly and helpful especially at reception, who were a great help with return test paperwork. We only ate in the restaurant for breakfast and it was standard international fare. Fresh and constantly refreshed. Covid precautions were excellent glove and sanitizer everywhere. The shining light of the hotel is the pool area! Massive pool and plenty of beds, although the beds were old and uncomfortable and could do with an upgrade? My only issues were we felt the hotel leant towards the Portuguese clients and being picky the Wi-Fi was rubbish and unsecured. I would return but later in September

355timp

Lovely hotel, BUT....

Reviewed 23 september, 2021

This is a very difficult review for me to write as I would love to be giving the hotel more stars, but to help others with choice I have to be honest. The location is great - across from the beautiful Meia Priai beach which we walked every day, and far enough out of town to be quiet while still within pleasant walking distance. The staff are very important in a good hotel and I thoroughly commend the staff here. We were looked after so well and had a great rapport with all. A special mention to Liliana who runs the pool snack bar and always remembered our preferences - even to the point of getting my husband olives from the Italian pizza place. Also to the tiny but formidable Claudia in the Fashion Bar, who waited on us hand and foot each evening. The reception staff were excellent as well and no request was too much trouble - even directing me to a local shoemaker when I needed one. The pools and grounds are what really make this place stand out and we never had an issue with getting sunbeds, although the hotel was relatively quiet when we were there, nor was there an issue with getting pool towels replaced each day. We had paid for sea view rooms and I would recommend these. To waken up to the sun shining on the sea each morning was a tonic. The rooms are a good size with plenty of storage space and the bathrooms very nice with liquid soap & shampoo provided, also a wall mounted hairdryer which is ok for a man but I recommend bringing your own. Shower caps & body lotion would be a welcome addition. Now for the BUT and it is a big but! We decided to go AI as we felt it was a safer option in this Covid climate, being the first holiday abroad since lockdown. The hotel does take the situation seriously, sanitisers abound and the mask wearing is strictly enforced in the restaurant, plus plastic gloves are provided for handling food. Now for the downside! We are two couples who eat out a lot and love to cook, so with hindsight we should never have taken an AI package. However you will see from my other reviews that I have stayed AI a couple of times and felt it was value for money - you're not expecting Michelin quality! The problem is that this is quite an expensive hotel so I expected better. The buffet food is cold, bland and varies little each day. Breakfast is standard fare and they do have a lovely terrace to eat on. There are two other restaurants, an a la carte and Massa Fina pizzeria which you are entitled to visit once in the AI package. After our first disastrous meal in the restaurant we complained to Eduardo, the hotel's assistant manager, who courteously listened and said he would speak with us again after the next night's dinner, a special Portugese meal. Unfortunately this was no better and he did take our complaint seriously, to the extent that we were free to use the other restaurants any night, which I thought was very good customer service. The next night we went to the a la carte and enjoyed our meal so were hopeful that this was a solution, only to have another disaster on our next visit. The prawns as a starter appeared to be just defrosted and the steaks were presented to us "blonde" with the insides still cold, which of corse we sent back - need I go on? Sadly the food in the pizzeria was also very poor, to the extent that instead of looking forward to dinner we dreaded it, and started to eat out. I have to commend Danielle from Jet2 who took our complaints seriously and followed up. I also commend Eduardo and the general manager Anibal Costa who really took our complaints on board, but I'm afraid that they could not provide what wasn't there. There appears to be a problem with getting decent chefs, and the staff themselves are aware of complaints about the food. At the end of the day we came to a compromise on our package and were able to go out at night and enjoy decent food in town (defeating the original purpose) but at least we were able to look forward to the evenings. Would I recommend this hotel? Absolutely, we loved it, but unless you are a person who just eats to live, I would suggest staying B&B. The pool bar provides decent lunches and is very reasonable, without having to uproot yourself too far from the sun lounger! I do hope that these comments are helpful to the hotel management and potential customers.

fufty

Mixed feelings

Reviewed 13 september, 2021

Location and facilities are very good, but the walls are made of paper. You can hear EVERYTHING from the neighbours. And the noise of the cleaning ladies (vacuum cleaner, moving furniture) in the appartment above or next door are echoing through the appartment. So think twice if you are looking for a quiet vacation.

renedQ3105OB