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Great location, good amenities and derby
Opinión escrita el 13 de Septiembre de 2021
Good amenities, both indoor/outdoor pools were clean and available.
Good WiFi and selection of cable channels.
Excellent selection of hot and cold breakfast foods. Extended breakfast hours during Car show weekend.
24 hour coffee, tea, iced coffee in Lobby.
Clean, sanitized rooms and non-contact replacement of towels, etc.
Opinión escrita el 2 de Septiembre de 2021
Room was infested with flies so bad that we had to get fly traps and raid. Room had a small and was not very clean. Bathroom was gross hair in tub, moldy, paint was falling off, and zero pressure in shower and sinks. Closet door was broken and came off. Staff was great breakfast was good. Pools were good a little dirty. Overall very unsatisfied. I will not be staying again. I gave 2 because of staff, breakfast, and location. We stayed in the suite. Walking through hotel halls had a very bad smell.
Nice hotel, isolated location with no information on local area provided
Opinión escrita el 28 de Agosto de 2021
The hotel is right off the main expressway. It is not walking distance to the attractions, unless you are prepared to walk quite a distance. There are two restaurants close to the hotel, however most close early and don’t have delivery. Door dash is extremely limited, so plan ahead and really do your research before arriving. We had never been to the area and the rooms do not have any information about the restaurants or events, and when we asked the front desk clerk about local restaurants she responded “there are a lot in the area” which was of no help at all. There is a gift shop and golf course/ arcade about 2 minutes from the hotel, but there is no waking path to get there, so you can walk along side of the highway- not a far walk, but cars are going 65mph and don’t slow down- or drive there. We walked and ended up running when there were no cars coming (about 20 feet) but several cars honked and screamed at us.
The rooms are clean and spacious. We had a suite. It showed signs of water damage on all the ceilings and the bathroom walls were cracked and wall paper was peeling. Aside from that it was a nice room and worth the cost. There was nothing in the room that listed hotel amenities or anything about restaurants or events in the area. We had no idea if the hotel had an ice machine or vending machine or where they could possibly be located, or if the hotel had a gym and possible location. We were given a hand out explaining breakfast and housekeeping. That’s all we were provided.
Breakfast was decent. The staff were very friendly and personable. One provided us with information on sites to see along the way to Lake Placid and had our favorite cereal out the next day. She was the highlight of our stay and really stood out. Covid guidelines were followed, however several patrons were rude to staff and tried not to follow them, which is really unfair to the staff and other patrons.
Housekeeping did a good job, no complaints. Pool was nice and Uncrowded. Towels were provided, but we didn’t know this because our room didn’t have anything explaining hotel amenities at all, which is unheard of for a hotel in a tourist location.
We later found out from hearing other guests talk that there is a sister hotel in the village that we could park at for free, however (again) we weren’t told this and paid for parking.
All in all I would recommend, but if you’re looking for something in the middle of the action don’t stay here. Also, research the area and be prepared with names of restaurants, hours, menus and what events/attractions are in the area, because the hotel does nothing have any local information available.
Standard Best Western..a good thing
Opinión escrita el 27 de Agosto de 2021
Have not had ANY bad experiences at Best Westerns we've been to over the years and that's a good thing. You know what to expect. Friendly front desk, room was ready, even smelled clean when we walked in. Serve yourself continental breakfast was good and person overseeing did a great job and very friendly. Not walking distance to town though ((all uphill on way back)) unless you are a real hiker.
Opinión escrita el 26 de Agosto de 2021
Great staff. Great location. Clean rooms. Clean pool area. I have stayed two years prior and will continue to do so. Close to downtown so if one is adventurous, one could walk. Great for families as is fun, but, quiet.