Reviewed 7 September, 2021
It was just OK. My only complaint is it felt a little pricey for the condition of the hotel. We were just passing through and stayed for the night.
The room was a little musty and outdated but for the most part clean and kept up.
If passing through the area again , I might pick somewhere else for that price.
Would not recommend
Reviewed 27 March, 2021
Pretty terrible accommodations. We showed up late after a hard drive with a tired baby and toddler. Burns in the sheets, smoke smell in the room, heat didn’t work, and you could see outside under the door. Will never stay here again.
Would not waste my money again
Reviewed 31 December, 2020
We checked in late due to having a standstill for 2.5 hrs in KY. The lady at the front was not very friendly at all.
The room - def not what the pictures showed on Booking. Very disappointed kn the amenities. Door didn't even close all the way The rugs were less than desirable, bathroom was super small. Fridge was dirty and counters could have used a cleaning.
Would not recommend this hotel for anyone unless you like sub par accommodations.
"Good Old Rocky Top...NOT!"
Reviewed 28 October, 2020
Rated #1 out of 3 hotels? My opinion, all three should be bulldozed down, Starting with the Econo Lodge! The ONLY reason I even gave it a one was due to location...I'm disabled so travel is limited, managed to make the 140 mile trip for my 5th.anniversary, got checked-in by manager with a special rate, then given a "special" old room on the hill! Fithy, nasty & roach infested! Bed linen & towels were worn & stained and even during this Covid pandemic, you have to display a sign if you want them changed or not! Seriously? The coffee maker was disgusting, had mold & insects or both inside where the clean water goes...But the roaches were the worst, ran across the walls, the bed & even our food & ruined our entire anniversary weekend! I Called the front desk, clerk was rude, said she couldn't help, told me "To just deal with it" She's from the country & has to deal with roaches daily, then hangs up on me! Spoke with the manager the next morning & even took him proof of the roaches...He was very rude, copped an attitude & started raising his voice, By some miracle he gave me a refund but then forced me, a disabled person to pack & leave his property "immediatly" or he was calling the law on me for trespassing!!! There are many words I could use to describe that manager that I can't say here, but another name for a donkey would suit him & his attitude best!!! The saddest part is this hotel is part of the prestigeous "Choice Hotel Group" &
they don't seem real concerned with my complaints...You have the right to inspect your room first so look before you leap!!!
Needs serious cleaning
Reviewed 10 September, 2020
Price was right, location was right. But this is the dirtiest hotel I’ve ever stayed at. Washcloths were filthy! Cobwebs in corners and used coffee grounds in the Coffee maker in room, as well as stains ALL OVER the furniture and bedspreads. YUK!!! Luckily i only stayed one night. 🤢☹️