Hotel Novotel Citygate Hong Kong

Starting at

$ 122

TripAdvisor Review

Based on 5225 review

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Novotel Citygate Hong Kong is only 5 minutes from Hong Kong International Airport with free shuttle service. With direct access to the Tung Chung MTR Station, it takes only 30 minutes to reach the city centre and HK Disneyland is only 2 stops away. The hotel is connected to Citygate Outlets shopping...

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Property Info

Novotel Citygate Hong Kong is only 5 minutes from Hong Kong International Airport with free shuttle service. With direct access to the Tung Chung MTR Station, it takes only 30 minutes to reach the city centre and HK Disneyland is only 2 stops away. The hotel is connected to Citygate Outlets shopping mall with over 80 international brands running year round discounts. The hotel is also close to Hong Kong's largest exhibition and events complex - AsiaWorld- Expo accessible by vehicle within 7 minutes.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge
Electric vehicle charging station

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    2716

  • Very Good

    1905

  • Good

    444

  • Reasonable

    98

  • Bad

    62

Travelers profile
  • Business

    1032

  • Couples

    1482

  • Solo travel

    629

  • Family

    1503

  • Friends getaway

    252

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Perfect stay in Novotel Citygate!

Reviewed 24 november, 2021

I had a wonderful stay experience in Novotel Citygate. I was stayed in one of their suite and the room was spacious with spectacular view. The location is perfect and just only 5-8mins from the MTR station. Many signage can been seen through the mall and you won't be get lost. The room come with a Nespresso machine with a small dessert. Being a silver member, I can enjoy the welcome drinks at the restaurant as well. Lastly, I would like to give a great compliment to Terence and Jason who assisted me during the stay. Thank you again and can't wait to visit shortly!

k_travelholic

An excellent hotel to stay

Reviewed 21 november, 2021

It is an ideal hotel to stay for holidays or for departure from Hong Kong Airport. The environment is excellent with frequent shuttle bus transfer from and to airport. During my stay in early Novemver, I enjoyed so much with their service, nice food and fresh environment. Especially Liezl Lim and Angela Ngai, they treated us as their good friends that enlightened our days. Thank you so much! Undoubtedly I will stay at this hotel again and again.

ranger0816

Staycations

Reviewed 19 november, 2021

The hotel is conveniently located in Citygate that is accessible by MTR. It is ideal for shopping because there are many branded shop outlets in Citygate. The number of restaurants inside the mall is impressive with numerous choices of cuisine at a reasonable price. If you prefer to drive, the hotel charges $250 for 24 hour parking, which is a fair deal too. As for the hotel, there is basic facility like outdoor swimming pool and gym on the third floor. Novotel offers breakfast buffet but quality of food is mediocre. Room Cleanliness needs to be improved as one wine glass was stained. This is Very bad experience as we already poured our wine in before seeing it. It’s advisable to check or wash the in-room utensils before usage as this is already the second time we experienced this in our recent staycations with another hotel. Don’t assume it’s clean. This is important especially during the pandemic. From the room space perspective, it is not bad with 2 wash basins in the bathroom for him and her, nice surprise for a 3-4 star hotel. Overall, if you are looking for sleepover after whole day shopping or outing to big Buddha, it is recommended. However, if you are looking for a resort kind of breakaway, you need to think twice.

DFLW

The service is top

Reviewed 19 november, 2021

It’s my first time of the year I can enjoy a staycation. Like very dinner at Essence and great to see Andante open again with Campari concept. The personal is super nice and I was so grateful for all the care and intention during my stay. The rooms is tidy and super clean, the lounge is very good, you can feel the top service!

costiceara

Amazing place to be

Reviewed 18 november, 2021

Back again at the Novotel Great stay over the weekend. Love late breakfast in Olea and the new Campari concept in lobby bar has a great vibe. Overall great service once again Thanks Novotel Team, we will see you soon

winx001