Based on 472 review
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This delightful hotel enjoys a prime location in Leesburg. The hotel is well positioned for ease of access to a host of points of interest in the area, including Leesburg Regional Hospital, the Venetian Gardens, Beacon College, and the historical downtown area. Guests of all ages will appreciate the hotel's close proximity to attractions including Disney World®, Epcot® and Universal Studios® in Orlando. The modern guest rooms feature soothing tones, and a relaxing environment. The rooms feature modern amenities for guests' comfort and convenience. The hotel offers an array of excellent facilit...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor Pool.
Best Western Plus Leesburg FL
Reviewed 25 october, 2021
I was pleasently surprised with the overall condition of the Best Western Plus Leesburg, FL. Not only was every area spotless, but the pool was also extremely clean, eventhough the jacuzzi was being renovated the pool was still clean, organized, and appealing. Very enjoyable experience!! can't wait for my next visit
The Dog House
Reviewed 14 october, 2021
Pro’s: Location was right where we needed. Con’s: The stench of urine in the room. Rude front desk agent. Go back?: No way. More… Let me start by saying that, if we were not traveling with our dog (at least I hope), this inn would have been adequate…just fine. Because we were traveling with our 13 lb. dog, we got a “pet” room that was saturated with the stench of urine. This room needed a carpet shampoo before it should have ever been sold again. Weeks before, we wanted to upgrade to a suite because my husband was going to be working at the desk all day on one of the days. The man who answered the phone, I assume a front desk agent, was so rude. He told me it was going to cost more/the rate would go up. No kidding? That’s usually what “upgrade” means. I ended the call with him and tried again until I got someone pleasant on the phone. We did not complain about the room. We arrived late at night so we tolerated it the first night. We just didn’t have the “fight” in us to deal with the front desk over it so we held our noses and got through the next 2 nights, never to return. And the hot water at the sink did not work…had to use the tub for that. This was a big “YUCK”.
Reviewed 6 september, 2021
The staff was very helpful checking in and when I needed something printed for work. The hotel common areas and room were very clean and well kept. The bed was also comfortable. The gym offered a variety of equipment to work out with and the room had all the amenities that I needed, including a microwave and refrigerator.
Reviewed 29 july, 2021
I reserved a room at Best Western Plus Chain of Lakes in Leesburg, Florida for July 27 and 28, 2021. The hotel itself was nice and the room we stayed in was 212. The air conditioning was not working properly in the room. I tried to do my best with it but at 10 o’clock the first night I could no longer stand it and went to the front desk and asked for assistance. My grandchildren were already asleep so I asked if they had a fan or if something could be done because everyone was sweating. The desk clerk was clearly annoyed and said he would have to check it out and see if there was truly something wrong. He came to the room and said it was fine and that the room is warmer because we had more than one person in the room. Wow really!!!! After being belittled he said if it’s still hot tomorrow then let the desk know. The next morning I had an appointment for my special needs granddaughter to attend in Orlando and left early. Upon returning at 3 pm the room was even hotter so I went to the desk and the same clerk was there. He again started that I should have inquired about moving to a new room earlier in the morning because now housekeeping was leaving for the day and he would have to have that room on hold. The room temperature was 86 degrees because I purchased a thermometer to check it out with before I went to the desk. He continued to be beyond rude and reluctantly moved us to a different room 216. That room air conditioning unit was good . All other staff were very nice and the breakfast was very accommodating. I travel a lot but from now on I will never stay in this Best Western Plus again because the disrespectful treatment I received.
Reviewed 7 june, 2021
Best western, stop using covid as an excuse to give a crappy breakfast and keeping the hot tub closed! You can't guarantee social distancing in the lobby, elevator, breakfast area, or the pool. Put back the yogurt, milk, open up the hot tub.