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This place is GROSS
Opinión escrita el 11 de Julio de 2020
The desk clerk was sick. She was constantly sucking in her sinus drainage through her nose. I asked her if she had the sniffles. She said "yes". SHE WAS NOT WEARING A MASK!. THIS WAS DURING THE COVID-19 PANDEMIC! It may be because she was sick, but she was very unfriendly. As the face of a hospitality business, you'd think that the first face you see when you enter is a hospitable face! In the morning when we were passing the front desk to bring stuff to the car, she was still there, behind the counter, wrapped in a blanket...SLEEPING.. There were stains that looked like blood or crap on the towels. We spilled some water on the floor in the room, after using a towel to dry the water, the towel was black. This told us the floor was filthy. The mattress was rock hard. There was only enough toilet paper in the bathroom for 1 use. There was NO breakfast. There was a sign on the counter stating so. So, if they didn't serve breakfast, don't you think the rate for room should have been cheaper? This Choice hotel was a HUGE disappointment. We called later that day (Thursday) to speak to a manager about our experience and we were told that a manager only works weekends after 2pm. We were told to call back then.
Opinión escrita el 30 de Decembre de 2019
We chose this location because it was reasonably priced and is very close to where our son lives. Generally it was nice. Room was clean. Bed was reasonably comfortable, but not as nice as others we have used. The breakfast was basic. They have the basic waffle maker and continental breakfast items and then has bacon and scrambled eggs. It would have been nice had there been some kind of variation in the hot items, but it was definitely better than a continental breakfast.Their exercise room is also limited to one exercise bike, one treadmill, and heavy free weights (too heavy for my wife to use who generally likes using free weights).
Room was clean
Opinión escrita el 28 de Junio de 2019
We were there for a week in June. The hotel was empty when we arrived and we had the choice of almost any room. We choose the third floor and the room furthest from the elevator available. The manager was very friendly and helpful. The room was clean and was without issue. The rooms are smaller than we are used to having stayed at Comfort Inns in the past but it was acceptable. We only had breakfast once and it was an interesting experience. The wait staff was more interested in watching TV vs cleaning the area or making sure their was plenty of food available. A small issue but we did not have breakfast in the hotel again after this experience. The hotel is in a convent location that is near a few different restaurants and shopping. The hotel is quiet even though it is near the freeway.
Opinión escrita el 11 de Junio de 2019
Pulling up was strange. The outside does not look like any of the pictures I had seen prior to booking. The main entrance seemed strange because one of the doors was boarded up. The price we paid was comparable to a Hampton or Hyatt, so I was surprised by the appearance. I was also surprised to hear the attendant quoting the gentleman in front of us much lower prices.
The room was an average room. I was surprised that there was not accessibility rails in the bathroom. The bed was very comfortable and by all appearances the room was very clean.
The pool area was okay. The towels were not stocked and the pool posted closing at 11pm on inside but outside it said 10pm.
Breakfast was quick, so we missed it. The only thing left out at 10am was coffee. I do which other items had been left. Service when we checked in was quick. We did not come in contact with any other staff.
If I had not been on the third floor, I may not have felt safe. It is a good place the crash for a night, but nothing more.
A bit below basic
Opinión escrita el 10 de Junio de 2019
I use a checklist of things that are important to me in any hotel and hotel room. These may or may not be important to everyone
Hotel Ratings Checklist
Location/ accessibility- close to I 15
Ease to get to room- small elevator not easily accessible
Room size- good
Space to lay out suitcase- no
Thermostat- AC/heat- ok
Desk for working- decent sixe
Chair for desk- too low, not adjustable
Plug for electronics charging on desk-2 plugs on desk lamp
USB charging outlets- no
Bathroom vanity- tiny and in the room
Sink height- low
Towels- nice size and thickness
Shower size- small
Hot water in shower- good
Bathroom exhaust fan- inadequate
Age of plumbing- average age
Shower head height- could be higher
Toilet size, age- small, low
WiFi- strength, secure?- very slow and not secure- TERRIBLE
Coffee maker- yes
Night light- no
Noise levels- average
TV & channels- ok
Complimentary water- no
Parking- yes, accessible
Service- poor, no maid service
Special features- none
Breakfast included- yes
Value- ok, not great, not terrible