TripAdvisor Rating
Based on 87 reviews
See all**Property Location**.A stay at Quality Inn & Suites places you in the heart of Lexington, within a 10-minute walk of Lexington County Museum and Village Square Theatre. This hotel is 9.2 mi (14.8 km) from Lake Murray and 12.8 mi (20.6 km) from Riverbanks Zoo and Garden. Distances are...
More about the hotel
Disgusting smoke despite claims otherwise
Alleged to be non-smoking so we booked it. Then discovered smoke in our hallway... figured it was maybe just that room. In our room it seemed ok when we checked in late but thru the night it became obvious that our room had also heavy smoke history...sprayed over with deodorant for that chalky "casino smell" result. In the morning the tar drip on the bathroom ceiling confirmed that they really don't clean after someone smokes...the just spray some deodorant. Manager gave me 10 excuses why this can't be addressed (though I noted no other chain has this problem)...and calls to Qualify Inn customer service land in Philippines with 10 minute hold time. This is one hotel chain that needs a name change...maybe "Low Quality Inn"!
Parking is the Only Downside
Apparently there's no Suburban Extended Stay nearby as this place gets a lot of construction contractors, truckers, and buses here. And, parking is tough with the large construction vehicles. Otherwise, the rooms my daughter and I had were good. This place is still a recommend.
2 night stay
I stayed for two nights in room 200. This is a end room with Jacuzzi. Check in by Travis was quick and easy. He was very courteous. Upon entering room I was shocked how large a room it was. The room was very clean. This particular room has a shower only in the bathroom which was fine by me. All I could think about was filling up the Jacuzzi and enjoying a relaxing evening after a long day. Unfortunately, jacuzzi didn’t work. Had it filled up and hit the start button and nothing. I called the front desk and Travis apologized and I asked him to please make a note of the situation. I spoke the next day with front desk and they said they would get someone there to look at it. Later in the day they called me while I was out and said they couldn’t fix it and told me they would credit my bill to that of a regular room. Next morning at check out sure enough they had adjusted my bill. I was very satisfied with the outcome and I would stay here again. Also the breakfast was great!
Great Property for the Price
My husband and I drove to Lexington for a wedding. We only stayed one night. The property is clean, updated, comfortable bed, decent hot breakfast, and very friendly desk staff. This is a solid 5 for a hotel at this price point.
Had two nights of good sleep
After we checked in we went up to our room to relax. There was a lot of work trucks and workers that were in the lot, not a bad thing, but they were always there smoking and drinking. Breakfast was ok for a QI breakfast, did not eat there the 2nd morning. House keeping did a quick clean of the room. Outside entrance. We were ok, but it was my son and I. would have been different with my wife.