Pets not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 258 reviews
Brillaint amd frustrating!
This hotel is awesome, its location, decor, rooms, food, spa, and gym are all brilliant. I stayed for 9 nights on a business trip. The reason i include 'frustrating' in the title is there are several things that just took the shine away and removed the 5th star for me: The main issue is the buffet restaurant, the food is amazing, but they let so many people in (non guests too) that the majority of times you go up they have run out of what you want. The worst example of this is the sushi counter where locals swarm as soon as the chefs put some out meaning there is regularly nothing available. On the couple of days it was quieter the restaurant was 5 star. The smoke house restaurant was also frustrating, had a really poor experience there with both service and food, seemingly against common opinion. So what else was frustrating? We found out at check in that the pool was out of action for our entire 10 day stay - couldve let us know prior to arrival, the one night i called room service was an awful experience culminating in the poor girl who could barely speak English realising while i was on the phone that they hadnt put the latest menu in my room, despite the hotel being part of an American chain i would put the ratio of staff who can engage properly in English to those who cant at 1:4, the concierge doesn't really know the best things to do for visitors almost giving a shrug of the shoulders when asked for suggestions, and finally they want 10 times the cost of a taxi for a hotel car! Still a 4 star experience but the hotel itself deserves 5 comfortably.
Fantastic location fantastic service
We are a family of 6 with 4 daughters and used the Hyatt for our arrival in Dalian, it could not have been better. The facitilities, staff and location are top class. Hyatt gave us the perfect welcome to Dalian, the kids loved it, the food was great, try the waffles at breakfast.
Excellent location, perfect view and great food options. The staff are very nice, respectful and take care of your needs. Perfect place to enjoy your stay. Being a vegetarian was always a concern for me while in China, but this hotel had ensure that I am not hungry and have my choice of food during my stay. I would like to thank all the staff member of the hotel making my stay wonderful and memorable. Thank You.
A simply wonderful hotel... my room on the 29th floor was clean, spacious, well furnished and with beautiful views. The executive lounge offers panoramic views of the harbor and city square. The lobby is spacious and offers a public lounge/bar offering views of the nearby harbor. The restaurant on the lower level is also large I highly recommend this hotel
Great views and location
Definitely one of the best places to stay in Dalian. Sea view , a lot of attractions around with walking distance. Including good restaurants. Walking distance to aquarium and the hill with the view point. 10 min drive to Dalian software park (in case you come for business). Some staff speaks super limited English , but usually you find somebody to communicate. Nice breakfast buffet. Bar at top floor has great views, cocktails and western music in the evening. Club floor disappointing a bit. All day refreshments are just few cookies in the jar and apples. Good thing - you can get decent coffee. Spa , pool and gym - as expected from hotel at this level. All clean and well maintained. Overall very pleasant stay.