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TripAdvisor Review
Based on 1549 review
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Property Location Located in Linthicum Heights, Embassy Suites by Hilton Baltimore at BWI Airport is in the business district, within a 15-minute drive of Guinness Open Gate Brewery & Barrel House and Horseshoe Casino Baltimore. This hotel is 6.4 mi (10.3 km) from Arundel Mills Mall and 7 mi (11.3 k...
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Check-out ends at: 11:00
TripAdvisor
Excellent
673
Very Good
377
Good
230
Reasonable
156
Bad
113
Business
494
Couples
295
Solo travel
73
Family
498
Friends getaway
79
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 11 October, 2021
We went on this trip to celebrate the marriage of my niece. We were excited to see family members after the pandemic started. We were soon disappointed when every member of our family complained of the almost constant smell of marijuana .
Breezyme123
Reviewed 10 October, 2021
Our hotel was so far from what we had expected it was dirty and poorly stocked for our needs. The bathroom had hair from previous guests and guests before them! Visible mildew buildup. Poor Covid measures. Lumpy pillows that should have been retired long before our stay! Upon asking for a towel for our third family member were told we would have to wait for it to be laundered! As we were leaving we were unable to wait! Overall the experience was poor! We were really hoping to have found our stay for our multiple future visits to Baltimore
mini072015
Reviewed 2 October, 2021
My room clean, the hotel in excellent condition and well located for my business, and the staff was friendly. Why did I give this hotel a lousy rating? Guests did not wear masks in public areas, on elevators, or when serving themselves breakfast and wandering into the restaurant. The cook's mask did not cover her nose. The experience will keep me out of hotels until the delta infection slackens. This was a certifying experience.
proftravel2021
Reviewed 27 September, 2021
This is a very old hotel. Which is disappointing as that’s what’s expected at Embassy Suites. The front day staff were customer focused and so hospitable. The night staff and the bartender - not so much.
Campbellpg3119
Reviewed 19 September, 2021
This hotel needs some serious maintenance. The room has many issues like a leaking shower 24/7, door that’s latch catches every other open, AC unit cover held in place by a single drywall screw on the outside… We went to the pool and the “engineer” had to figure out what door to break into because none would open. 15 minutes later, the kids finally made it into the pool. The worst of it all is the parking. They sell “park and fly” for $8 a night, but don’t track guest cars so they can’t track or enforce anything. There have been ZERO spots the last 3 nights, with 50 or more cars having to park in fire lanes or in the driving lanes themselves. I raised the concern with the front desk and a fellow, the night manager I believe, yelled at me from across the room and was the most hostile Hilton employee I’ve ever met. Border line belligerent. I’m sure I was already the 100th complaint they got on it. I was told to park on the city street (that doesn’t have parking). I told them I would not risk the ticket and they needed to deal with their parking problems. The day staff is great, but this property is the worst Hilton one I’ve ever stayed at with 10+ years of diamond status. Avoid this hotel like the plague and stay at the Hilton Garden Inn a block or two away. I wish we had. We won’t ever be back to this hotel again.
Nomad37759131929