Based on 2036 review
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The following services and amenities are available, but with reduced service: Breakfast, Room Service.The following services and amenities are currently not available: Business Center, On-site Restaurant(s).Feel welcome the moment you arrive at DoubleTree by Hilton Hotel London – Chelsea with a warm, chocolate chip cookie at check-in. Enjoy an attractive location moments from the banks of the River Thames, in the heart of Chelsea's prestigious Imperial Wharf. Take advantage of easy access to the Chelsea and Fulham Football Clubs and London's most popular attractions, including Kensington Palac...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Reception servicesLuggage storage
Business Facilities / FacilitiesBe sure to enjoy recreational amenities including an indoor pool and a spa tub. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding ser
Reviewed 30 november, 2021
Had a great stay last week! Travelled down with the family and they loved it. Although the hotel is a bit run down and is definitely in the need of some tlc, the staff were great, got good banter and always smiling! The lady on reception Sabina looked after us really well and couldn’t thank her enough helping me appeal my ticket that I unfortunately got driving down imperial road, looking forward to being back in the New Years! See you soon
Reviewed 18 november, 2021
Me and my husband just left Double Tree Chelsea today and we had a wonderful stay!! We met Riccardo at the reception, who check us in and made sure all our stay was excellent, very professional and friendly!! Thank you also to all the team from F&B who has delivered an excellent breakfast service! Thank you very much, we will be definitely back!
Reviewed 18 november, 2021
Me and my sister travelled over here from the states and thought we would experience the same Hilton service that we have experienced worldwide, however this hotel let us down purely due to the uncleanliness and the view was not great, old factory and cars driving past, The young lady Sabina checking us in and helping to sort the issues out really went above and beyond and she should be commended for her hard work. Was very apologetic and did her best to help but we decided to go somewhere else and her and her colleagues arranged a taxi service for us which we really appreciated. The staff are great, but the hotel needs a refurbishment and a deep clean,
Good hotel in a great location
Reviewed 17 november, 2021
We stayed here with our daughter for one night. The family room was a good size and well appointed. The hotel was in a good location for us, not far from the embankment. The staff were excellent, as was the overall service. We ate in the bar in the evening where there was a good selection of drinks and food.
Great stay from start to finish
Reviewed 16 november, 2021
Can’t express enough how great this hotel is. From the moment I checked in by the wonderful supervisor Sabina Till the moment I checked out was superb, the breakfast was lovely and was relieved that it was a cooked breakfast that had a vegetarian option. The young gentleman At check out was very friendly and efficient. Will definitely be back down during Christmas. Thank you Chelsea for a lovely stay.