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2 adults - 0 children - 1 room

Hotel Novotel London West

Starting at

$ 275

5215 TripAdvisor Reviews

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According to guests, it's ideal for:

Property Location A stay at Novotel London West places you in the heart of London, a 1-minute drive from Eventim Apollo and 7 minutes from Westfield London Shopping Centre. This 4-star hotel is 2.5 mi (4 km) from Kensington Gardens and 2.5 mi (4.1 km) from Hyde Park. Distances are displayed to the...

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Property Info

Property Location

A stay at Novotel London West places you in the heart of London, a 1-minute drive from Eventim Apollo and 7 minutes from Westfield London Shopping Centre. This 4-star hotel is 2.5 mi (4 km) from Kensington Gardens and 2.5 mi (4.1 km) from Hyde Park. Distances are displayed to the nearest 0.1 mile and kilometer.
- Eventim Apollo - 0.6 km / 0.3 mi
- Kensington High Street - 1.2 km / 0.8 mi
- Cromwell Road - 1.6 km / 1 mi
- Westfield London Shopping Centre - 1.9 km / 1.2 mi
- Kensington Gardens - 2.9 km / 1.8 mi
- Stamford Bridge Stadium - 3.1...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Be sure to enjoy recreational amenities including a sauna and a fitness center.Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless Internet access.Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Be sure to enjoy recreational amenities including a sauna and a fitness center.Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, babysitting (surchaTake advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, babysitting (surchaBe sure to enjoy recreational amenities including a sauna and a fitness center.Be sure to enjoy recreational amenities including a sauna and a fitness center.Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Be sure to enjoy recreational amenities including a sauna and a fitness center.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Be sure to enjoy recreational amenities including a sauna and a fitness center.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, babysitting (surchaTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands.Be sure to enjoy recreational amenities including a sauna and a fitness center.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands.Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitnessTake advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, Be sure to enjoy recreational amenities including a sauna and a fitness center.Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless Internet access.Be sure to enjoy recreational amenities including a sauna and a fitness center.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands.Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, Be sure to enjoy recreational amenities including a sauna and a fitness center.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands.Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless Internet access.Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless Internet access.Be sure to enjoy recreational amenities including a sauna and a fitness center.Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, Be sure to enjoy recreational amenities including a sauna and a fitness center.Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.Take advantage of recreation opportunities including a sauna and a fitness center.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands.Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentMake use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysBe sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge seEnjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This Beaux Arts hotel also features complimentary wireless Internet access, concierge services, and gift sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such aBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. This Art Deco hotel also features complimentary wireless Internet access, concierge services,
Reception services
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.
Business Facilities / Facilities
Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services,

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1483

  • Very Good

    2159

  • Good

    959

  • Reasonable

    365

  • Bad

    249

Travelers profile
  • Business

    1355

  • Couples

    1169

  • Solo travel

    334

  • Family

    1572

  • Friends getaway

    397

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Family weekend away.

Reviewed 22 may, 2022

The room was quite nice, but very hot, it was quite basic up to some hotels we have stayed in. The check in was not very good, very slow. And the girl gave one of the couples the wrong room, we had 3 booked. Took over 20 minutes to get booked in. The breakfast was very good, lots of variety. The bed settee was not made up for us, so we tried to ring 3 different numbers and no one answered any of them. I would say it was quite expensive for what you got. Compared to other hotels we have stayed in.

terri c

Wort Novotel ever

Reviewed 9 may, 2022

Terrible hotel. Rooms and corridors needs to be refurbished. Poor service (big hotel with not enough staff). Long queues at check in, at check out, at breakfast in the morning. Front desk staff has no idea about anything. Phone lines are always busy. Even got charged twice by them, once for the full stay at check in and once for the full stay at check out. Still haven't been refunded. I would avoid this hotel at all cost.

870charlesc

Poor standards, disappointing service!

Reviewed 8 may, 2022

My check in at the hotel was slow, a long line of guests waiting to speak to someone. There was little explanation of facilities in the hotel. The lifts seemed very old and the hotel decor all now looks a little tired! Although my room was fine, comfortable and usual Novotel standards, there was noise heard from the room next door. The most disappointing was the breakfast service. It was absolute chaos and really poor quality. The person who greeted me simply showed me a table (which she struggled to find a clean table), then left me. She gave me no explanation of how their breakfast buffet worked. When I walked around the buffet, it was very busy and a mess. There were no staff restocking items. I saw a couple of staff clearing in plates from tables, and they were scraping food from one plate to another on the table in front of guests. That's really poor service! I struggled to find anything nice to eat at breakfast and felt slightly like I'd wasted £12 on the cost! Check-out was an absolute nightmare as there was a huge long queue again, people checking in, people checking out, people getting angry about waiting. One member of staff seemed to just sit at her desk on reception and did absolutely nothing other than fiddle with her pen, make a couple of phone calls, get on and off her stool and completely ignore the long line of guests waiting for assistance. I was late getting to my meeting as it took me nearly 30mins to check out and exit the hotel. Overall, disappointing!

JetSetTravellerX

Not a 4 star hotel

Reviewed 30 april, 2022

Booked this supposed 4 star hotel for my wifes 60th birthdat. The 'Executive Room' was no more than a Premier Inn/Travellodge but cost over 3 times the price. The room was not serviced so after a long day out there was nothing to drink and we had to make up our own bed. When mentioned at checkout the girl said 'sorry'and that was it. She could not be bothered at all. Do not get fleeced at this hotel, just go to a cheaper one that will be just as good.

OurDerek

Average hotel

Reviewed 26 april, 2022

Nice location, reception renovated and very nice, but rooms are a bit outdated and the service was poor (no baby cot on arrival, not after the end of the day after asking reception, one day of no cleaning...).

Laura G