International Hotel

Starting at

$ 62

TripAdvisor Review

Based on 5121 review

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Stunningly situated, this modern, glass-fronted establishment stands in the heart of London's Docklands development, with magnificent views of Canary Wharf. The hotel is close to the Millennium Dome, the internationally famous business district (the London Arena) is close by and the City Airport is ...

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Property Info

Stunningly situated, this modern, glass-fronted establishment stands in the heart of London's Docklands development, with magnificent views of Canary Wharf. The hotel is close to the Millennium Dome, the internationally famous business district (the London Arena) is close by and the City Airport is only ten minutes’ drive away. Access to the West End is via the Docklands Light Railway and tube link. The hotel is well endowed with various facilities available to guests such as air conditioning in the public areas of the hotel, a bar and 2 restaurants were guests can enjoy delicious meals and be...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Reception services
ConciergeLuggage storage
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CIndividually packaged meals available for dinnerFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasParking (limited spaces)In-room accessibilityBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this resort include complimentary wireless Internet access, concierge services, andMake use of convenient amenities, which include complimentary wireless Internet access and concierge services.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This lodge also features a fireplace in the lobby and a picnic area.Free self parking

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    569

  • Very Good

    1279

  • Good

    1331

  • Reasonable

    871

  • Bad

    1071

Travelers profile
  • Business

    1375

  • Couples

    1809

  • Solo travel

    335

  • Family

    658

  • Friends getaway

    520

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

SATURDAY DINNER,B+B

Reviewed 22 november, 2021

Large bedroom and bathroom but could do with refurb now.my bedside lamp bulb must have been only a 15w bulb which wasnt bright enough to read by.comfortable beds with gleeming white bedding.constant hot water.buffet meals very tasty,the lamb carved off a joint by the chef was perfect.special thanks to the dining room staff,very polite and efficent.ok we only stayed 1 night but could have stayed longer.

gjwgy

Brilliant hotel , friendly polite staff , convenient location

Reviewed 17 november, 2021

All the staff were very friendly , the hotel was spotless very nice clean rooms and it is near the tube station. Lovely bar where you can have a drink overlooking the docklands large spacious lobby . Check in was easy and they have no problem leaving your cases there in a hold so you can enjoy your day in London. We will definitely be staying there again.

tutuleena

STAFF STEAL FROM ROOMS

Reviewed 15 november, 2021

STAFF STEAL FROM ROOMS. I left my coat in our room, when I advised the hotel reception I had left my coat, they insisted I hadn’t as there was nothing on the housekeeping “log”. I challenged this as I knew I had definitely left it. The hotel called housekeeping who maintained there was nothing. I advised I would be reporting the coat as theft to the police, to which they asked me to hold off. 10 minutes later, the Receptionist appeared with my coat advising that the housekeeper thought my coat was rubbish and therefore binned it. This was a complete lie. For a start, my coat looks nothing like rubbish. The hotel was fully booked as it was the marathon weekend, yet they were able to search through 400+ rooms of rubbish and find my coat in 10 minutes and return it in an immaculate condition, with no odour. I followed up my complaint in writing and asked for the situation to be investigated, to which the hotel responded to advise they would look into things and would contact me with an update. Almost 4 weeks on, and they have yet to update me, despite my chaser emails. Looking at other reviews of this hotel, the senior staff should be aware of theft within the hotel, yet they are not doing anything to stop it and seem to think ignoring the problem is the way forward!! In short, if you want to go home with all your possessions, book elsewhere.

LAClarke84

Birthday/Anniversary Weekend

Reviewed 12 november, 2021

Firstly a massive shout out to Tolga, the most helpful, friendly, attentive and professional member of staff! And Christina/Kristina who also checked us in with a beautiful smile and was so very friendly and helpful when we asked for an upgrade to a smoking room. We stayed on the 12th floor and the view was amazing! The hotel isn’t new so the rooms aren’t modern but the bathroom and the bed linen and pillows were clean. We didn’t find any dusty surfaces and even in the smoking room there wasn’t an old, or overpowering smell of smoke or anything like that. All the staff we spoke to were friendly and helpful. The room was clean but not modern but the pictures do show this. The location is very easy to get to from Canary Wharf station and aside from the bar and restaurant at the hotel itself, there are lots and lots of good food places around! The only thing I would say let’s the hotel down is the very late check in time and the very early check out time otherwise it’s a nice place to stay if you want to be in/near East London and Billingsgate Market is down the road!

NamNTalal

Filthy, disgusting and upsetting customer service

Reviewed 8 november, 2021

My hard working daughter had the misfortune to book this hotel. The first room she was given was vile and she was moved to another, not any better. The dust was so built up, she could have picked it up with her hands. The shampoo was half used. It’s all very well saying the rooms are dated but they should be clean! The mattress was sagging and fluid stained. She was very upset but the management were uncaring, rude and dismissive. She had no choice but to leave and find alternative accommodation. Do not part with your money, it is FILTHY.

WP71