Park Plaza Sherlock Holmes London

Starting at

$ 805

TripAdvisor Review

Based on 252 review

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This hotel has been created for curious minds. This delightfully original hotel is the ideal home from which to investigate the rest of the city. Comprised of four beautifully restored Georgian buildings, the hotel is inspired by Baker Street's most famous resident – Sherlock Holmes. It boasts an en...

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Property Info

This hotel has been created for curious minds. This delightfully original hotel is the ideal home from which to investigate the rest of the city. Comprised of four beautifully restored Georgian buildings, the hotel is inspired by Baker Street's most famous resident – Sherlock Holmes. It boasts an enviable location in London's Marylebone Village, surrounded by high-end fashion boutiques, cafés and restaurants. Nearby highlights include Regent's Park and The Wallace Collection, while Marylebone and Baker Street stations, just a few minutes' walk away and is well connected by Tube. The hotel is a...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting RoomsBusiness Center
Reception services
ConciergeLuggage storage
Acrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsIndividually packaged meals available for dinnerFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashCoffee / tea in common areasAirport shuttle (surcharge)Meal service changed to increase securityThe use of a mask is mandatory in the establishmentIn-room accessibilityContactless check-in availableSupport for excursions / ticket purchaseMultilingual teamQuick checkoutHealth clubShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesFree self parkingTake advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel inclTake advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless Internet access and concierge services.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    219

  • Very Good

    20

  • Good

    7

  • Reasonable

    2

  • Bad

    4

Travelers profile
  • Business

    41

  • Couples

    57

  • Solo travel

    13

  • Family

    58

  • Friends getaway

    16

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Uncomfortable beds and breakfast was a shambles

Reviewed 1 december, 2021

No problem with location. Breakfast was a terrible experience as the man in charge was running/rushing round. Told us we could only have one item per section on the menu!! When breakfast arrived after a long wait, mine was missing the bacon. On my daughters plate was 1 mushroom with a tiny bit of streaky well done to a crisp bacon. I asked where the rest was and he said 'that's how it comes, not customer friendly at all. With him rushing round it made us feel very uncomfortable and could not wait to get away. He said as we were leaving that he would do better the day after. Appalling service and it was all his fault. With all this we decided that the hotel was a no no and left after 1 night instead of 2. I saw a lady at reception who was excellent and tried to offer us a bigger room, but it was the same hard beds and the bathroom was right by one of the beds! So we got a refund of more than 50% which I agreed to. And no I won't be going again.

woodnook123

Would stay again

Reviewed 29 november, 2021

Lovely characterful and comfortable hotel one or two minor niggles but overall fab. Online check in makes it so easy just means you can’t turn the lights on without your own card and the room was missing a few amenities. Also not sure they knew I was a reward member.

littlecharismaowl

Our town-house room was perfect, with everything beautifully done

Reviewed 28 november, 2021

We stayed in the Holmes Hotel in November as a base for sightseeing and meeting some friends. The location of the hotel is excellent. It's next to Baker Street tube station. The check-in was smooth, efficient, and friendly. The reception area is lovely, as is the rest of the hotel. Our town-house room was perfect, with everything beautifully done. The room was spotlessly clean, and it was a pleasure to be there. All the hotel corridors have a classy Sherlock Holmes feel; well, it is next to Baker Street! Breakfast downstairs in the restaurant was perfect also. All the hotel staff were very welcoming. We would love to visit again. Highly Recommended

davidsG5823WQ

Fantastic Service

Reviewed 28 november, 2021

Early evening drinks with friends at the Holmes Hotel on Saturday 27th November. Kostas the manager and all the bar staff so attentive and pleasant. Exceptional levels of service. We are looking forward to returning very soon.

Coup3envacation

Nice stay in Marylebone

Reviewed 20 november, 2021

Generally I think that the hotel has a well trained staff. Particularly I would like to mention the lady at the reception who took care to get me a silent room and organized to get me a taxi on Saturday evening from Baker Street station. Also my room was always in good shape due to the caring person on 4th floor. Breakfast was organized a la carte (no buffet) which I appreciate very much. Quality of food was on a high level.

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