Safestay London Holland Park - hostel

Starting at

$ 32

Property Location A stay at Safestay London Kensington Holland Park places you in the heart of London, within a 15-minute walk of Kensington High Street and Kensington Gardens. This 4-star hostel is 0.7 mi (1.1 km) from Cromwell Road and 1.2 mi (1.9 km) from Royal Albert Hall. Distances are displa...

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Property Info

Check-in starts at: 15:00

Check-out ends at: 11:00

<h3>Property Location</h3> A stay at Safestay London Kensington Holland Park places you in the heart of London, within a 15-minute walk of Kensington High Street and Kensington Gardens. This 4-star hostel is 0.7 mi (1.1 km) from Cromwell Road and 1.2 mi (1.9 km) from Royal Albert Hall. Distances are displayed to the nearest 0.1 mile and kilometer. <br> - Kensington High Street - 0.5 km / 0.3 mi<br> - Kensington Gardens - 1 km / 0.6 mi<br> - Cromwell Road - 1.1 km / 0.7 mi<br> - Kensington Palace - 1.3 km / 0.8 mi<br> - Imperial College London - 1.8 km / 1.1 mi<br> - Royal Albert Hall - 2 km ...

Holland Park, Holland Walk, Kensington, London W8 7QU, UK - London, Greater London - UK - 87

Property Amenities

Check-in starts at: 15:00

Check-out ends at: 11:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    639

  • Very Good

    455

  • Good

    142

  • Reasonable

    57

  • Bad

    73

Travelers profile
  • Business

    163

  • Couples

    83

  • Solo travel

    615

  • Family

    165

  • Friends getaway

    294

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Very mixed experience over 5 nights

Reviewed 25 june, 2022

This was the 3rd (and hopefully the last) of this company's hostels I stayed in. Firstly, their website is terrible especially when using your phone. You find UK in the countries but hard to see below that and find the specific cities. Then, the pricing is ridiculous. They suggest you to become a member and then get a 25% discount on their rates. But all you do is sign up and then the code is simply MEMBERS. However, when you then search for the rates, the first rate listed says 15% discount (for a non-refundable rate) and then the next one down says Member 25% discount but it's on a standard rate that is higher than the first one listed. Makes you feel like why did I bother to become a member if all they do is bump up the price to then discount it? Plus twice the darn code didn't take, neither did my cc the first time, causing me great distress. Each time I had to have a staff member fix this. They are run by a company that doesn't seem to empower its on-site staff or management much either. All that said, they very much overprice their beds on weekends. Come on - 90 pounds for a hostel bed in a 12-15 bed shared room? It's a hostel. Let it sell at reasonable rates. This one in London had serious issues with water for showers and toilets. Many people complained and had no water in their room. Two young girls from Spain asked me could they use ours. I let them. The staff can be friendly or they can be not. They seemed very unresponsive to guests' issues. Also, when I requested a bottom bunk, I didn't know these were 3 beds to a bunk. It was so low to the floor. Plus their not sufficient headroom when you sit on the bed. I hit my head several times. I felt the floor was dirty. My bed was near the lockers too, no light in that area, no other table or chair in the room to use. I felt like a sardine in a can. My interactions with the staff were at times very good but other times not at all.

NN2rd

awful hostel don't come here

Reviewed 16 june, 2022

Haven't even got through the first night and have had the most awful experience.Nothing here works and it's very uncomfortable and unsafe! To start off, the showers don't work and the tap only has steaming hot water- it's midnight and we have no access to water for drinking or showering.Considering we are in the middle of a heatwave this is not great. Outside in the courtyard there are groups of men smoking and it smells of weed everywhere and they have been shooting me and my friends very dodgy looks.We have been worried the whole evening. The bedsheets on the bed are covered in crumbs and the pillowcases smell of pee and have weird stains on them.Probably have bugs on them tbh. Another thing, check in was awful there was no coordination between staff and had to wait hours to enter our room! Didnt even get a keycard until 2 hours after we tried checking in the first time awful stay here. Read some of the other bad reviews and i completely agree with them don't come here.In conclusion,the people are scary and make me unsafe,the water sucks and i highly doubt they actually clean the rooms properly and check everything works before opening the rooms up to us! Everything here has been awful 100% don't recommend, find somewhere else.

trxnquillityy_

never Again !!!!

Reviewed 10 june, 2022

probably the worst hostel in London, dirty, noisy and unsafe. The staff is not interested in the comfort and safety of the customers, expensive and ridiculous, never again !!!there are many cheaper alternatives in London don't be fooled

locale2015

Incredible

Reviewed 11 april, 2022

I don’t even know where to start. This was the worst hostel ever. My friend and I shared a 30 bed room that smelled like dirty feet. The people didn’t shut up and snored very heavily. Some people were staring while they walked across the room naked and we felt uncomfortable. We were scared. Someone was having seggs in the bedroom and we couldn’t sleep and some people were really aggressive. One of them threw my phone around. Secondly, there were 2 toilets and 3 showers for over 50 people. Let’s start with the toilets; they were full of sht from the first day. Like a whole mass of poop and pee that was nearly coming out. It smelled so bad I was scared to get a disease. Also, water was burning and the showers were only giving 2 drops of water. Everything was flooded tho, so I’m not sure what those liquids were. I think someone peed in the shower. It was also full of dirty clothes without an owner. Honestly I just didn’t shower for 5 days. To finish, our last night at 5:30 am we suddenly hear an alarm that sounded like a nuclear alarm and with no responsible person around we had to leave the building for 20 minutes in the freezing cold. Someone was also smoking weed outside. Turns out it was a fire alarm joke but we didn’t think it was funny. Also really weird people hanging out around, most of them half naked. Our recommendation: close the hostel.

Jara A

Arctic rooms for ice lovers

Reviewed 4 february, 2022

Nice staff,clean, comfy beds, good location if you like walking, recommend a travel kettle if allowed , as shops not too close ,and no kitchen , room cold ....summertime lovely , great company, take complaints seriously, sone staff really nice ,bathrooms,rooms are clean ,quiet , atmosphere needs improving though

justizcase