This place was disgusting!
Reviewed 25 July, 2016
Star rating was 2.5 but this was 2 star, & that's generous! The bedding cover had burn holes, the under carriage of mattress torn. Room smelt of disgusting tobacco, towels were, small, thing, rough & dirty! The hot tub had hair in the drain. 1st place I ever did NOT sleep in the sheets. We were stuck & nighttime traffic in that hotel was not of the legal kind nor did it feel safe. Never again. Pass on $$$ savings & be safe!
So-so, a little pricey for the quality
Reviewed 20 April, 2016
I booked this hotel for a week and it was still quite expensive for the location and the quality. I paid extra for a room with a spa, which I was expecting just a regular spa, but it turned out to be a heart…something like a honeymoon suite. I was satisfied with the quality of the bed, room, and location for the most part, but the service was lacking. The desk service was sufficient, but when I went to ask for a new towel after I noticed a few days of no room service I was told that I needed to surrender my current towels to be washed because no extra towels existed. The noise level was not too bad, but you can tell the people that frequent this hotel are not travelers, but locals that need a place to stay for longer than a few nights. Mostly I was disappointed with the lack of room service and lack of some basic amenities. In my room, I was only provided with two tiny bars of soap to last me the entire week and when one mostly dissolves after one shower then you know that’s insufficient. Overall, the room was big and comfy, but the service was definitely lacking.
Reviewed 10 December, 2015
***WARNING**** Don't be deceived by the pictures! We stopped over from a long haul road trip, and the photos looked decent until we checked in.
1. Room was disgusting & has a STRONG cigarette stench smell. As if they don't clean up after the last person who used the room.
2. TOWELS ARE DISGUSTING, has HOLES & black marks, even requesting for replacement towels - same result
3. White powder smeared on the table, & cup stains next to the telephone, indicates that the room had not been cleaned up after the last customer
4. I am asthmatic and they could not accommodate with another room to compensate especially with the cigarette ashes on the floor.
Not a pleasant experience
Reviewed 31 May, 2015
I have stayed at this hotel once because it is close to the Long Beach Cruise Terminal where I was going to pick up family returning from a cruise and did not want to drive 3+ hours in the morning. The place is right on Pacific Coast Highway right in the middle of a not-too-good area of Long Beach. I checked in late, was given a large room with a heart-shaped jacuzzi that did not look too inviting, and to my surprise when turning on the TV there was very grainy and cheap porn on the main channel that looked like it was running from a VCR from the 1980s. Room was very dark, no place within walking distance to eat or drink (well, not within a safe walking distance anyway). Bed OK but pillows were very thin & towels in the bathroom were like very thin hand towels. Shower was just barely over tepid & would not heat up. TV remote difficult to figure out but was able to use button on the TV to change channels, some of the satellite channels had a message covering the screen for the subscriber to call immediate to pay or they were going to cancel the signal. If you are looking for a budget-minded place to say in the Long Beach or greater LA area, seek out someplace else. There are others more inviting for about the same price nearby.
Perfect hotel for a quick visit!
Reviewed 28 May, 2015
Very good price & close to the Long Beach airport, so that's a plus! There was a slight leak in the refrigerator but not bad enough to bother us. Wood floors, has a hot tub but didn't use it. I'm not picky when it comes to hotels. As long as its a safe area, clean, no bugs & a/c works.