Extended Stay America - Los Angeles - Northridge

Starting at

$ 173

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TripAdvisor Review

Based on 127 review

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This comfortable hotel is situated in Downtown. A total of 117 117 are available for guests' convenience at Extended Stay America - Los Angeles - Northridge. null may take advantage of the Wi-Fi connection on public areas.

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Property Info

This comfortable hotel is situated in Downtown. A total of 117 117 are available for guests' convenience at Extended Stay America - Los Angeles - Northridge. null may take advantage of the Wi-Fi connection on public areas.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NONon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentFree wireless internetWheelchair access (there may be some limitations)Coffee / tea in common areasThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilityReception (limited hours)Wheelchair accessible bathroomTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.This smoke-free hotel features hiking/biking trails nearby.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    28

  • Very Good

    24

  • Good

    23

  • Reasonable

    22

  • Bad

    30

Travelers profile
  • Business

    33

  • Couples

    17

  • Solo travel

    18

  • Family

    33

  • Friends getaway

    6

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Melissa and the team are awesome 👌

Reviewed 23 may, 2021

The staff is very polite, accommodates requests timely. Very friendly. Housekeeping is friendly. Wish they had a dog park area, lots of dogs there. Hard to enforce the clean up of dogs, waste is visible. Homeless on side of building, area is sketchy. Didn't go out after dusk for safety reasons. Cable TV wasn't accurate on the menu. No automatic door opener for handicapped, saw a few folks struggle. Front "secured" door frequently broken, linnen frequently did not fit bed and old stains, cigarette burns and tears in blankets.. It needs updates throughout.. I think the staff is doing the best with what they have but the company needs to step up their game at this location. Gave 3 stars for the staff only.

F6607YSjenniferh

Don’t stay here

Reviewed 30 april, 2021

Do not stay here. Roach infested, dog crap and pee all over the outside, stained sheets and honestly it doesn’t look like they clean it very well. Microwave broken. We’ve been to 3 rooms in 1 week and roaches everywhere. The kind of people that hang out outside are stoned and shady looking.

Cody D

Fecal matter found in room

Reviewed 2 november, 2020

I was a guest at Extended Stay on the dates of the 24th-25th of October; 2 adults, no pets. Upon entering our room, we were immediately greeted by an overwhelming stench. In our attempts to open a window, the entire window pane fell from it's frame. This was decidedly left until morning as to air out the room. The following morning while preparing for check out, some clothing fell from our luggage. While picking these items up from the floor, several deposits of fecal matter were discovered, merely 2 feet from the bed. We immediately bagged the contaminated clothing, gathered the remainder of our belongings and took to the front desk. We were told we'd need to file a complaint via email, but that it'd been noted. A trip advisor business card with (assumedly) the managers name was given. It was clear our room had not been properly cleaned due to the condition of the countertops and the excessive residue on the television remote (not at all what we expected to find in the midst of a global pandemic), but the fecal matter left behind was entirely inexcusable, and unlike anything we've encountered on any of our trips before.

livefreeorwhy

I was very disappinted this time around.

Reviewed 29 july, 2020

I have been coming to this hotel for many years and this time was not the best. The trash cans outside were always filled. The elevator could not be summoned on the 4th floor. You had to walk down one flight to catch the elevator which got to be too much everyday. I had to ask for towels and wash cloths. I told the front desk and they said that they will bring them to my room. There were no tissues in the room. After 3 days, I had to ask for them. I reported to the front desk that my tub faucet was leaking water. It dripped during my entire stay. They never responded about it. Dogs are allowed in the hotel but there were several people who had two large dogs. I can not believe that each room with dogs could be cleaned well enough for others to stay. I was in and out of the hotel during my one week stay and many times there was no one manning the front desk.

Cjdanz

ONLY IF YOU MUST

Reviewed 1 may, 2020

The staff was friendly and professional, but our zac rooms looked like someone had been using them to give people haircuts. There were hair clippings on the bed, in the bathroom, on the toilet, in the bath tub, and in one of the bath towels. The trash can had not been emptied, and the usual kitchen amenities (pots, pans, plates, bowls, cups, silverware, etc..) were missing and apparently impossible to locate by the staff. We paid for Enhaced WiFi to stream content to the TV fron our tablet, but the TV was not equipped with the Chromecast device it was supposed to come with. The location was listed as “breakfast included” but all breakfast service has been cancelled due to the COVID-19 situation. That was understandable, but the booking information should clearly reflect that change.

abbasfamilyusa