Based on 233 review
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Welcome to the Holiday Inn Express® & Suites Woodland Hills. Perfectly positioned in the southwestern part of the San Fernando Valley, our hotel is close to Universal Studios California, Malibu beaches, Santa Monica, Warner Center Business Park and other area businesses which ensures convenience for both business and leisure guests.With Pepperdine University, CSUN, Pierce College and Loyola Marymount University also nearby, our property is ideal for those visiting family and friends or attending special events at these high education institutions. Being located on Ventura Blvd, allows our gues...More details
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool
Reception servicesLuggage storage
The only negative review of HI Express!
Reviewed 3 october, 2021
Our experience here was unlike any we have experienced with Holiday Inn Express in 20 years! First, it is very difficult to find the entrance while driving (our GPS took us to a Wendy's parking lot and after winding around and going back out onto the street we finally found the entry for the underground parking and check in. Better signage would have helped. Check in was fine, however, they required that $50 must be charged on our credit card before staying in our room, and then it would be refunded upon checking out. Granted this is the first traveling we've done since the Pandemic started, so possibly rules may have changed. It made us feel like this was the wrong hotel for us right away if clientele are so sketchy. The money was refunded at checkout. When getting into our room (we were extremely tired (our visit was for medical tests) and had driven a long distance. First there was 1 hand towell for 2 if us, no washcloths and only 1 soap for the bathroom (no shower soap). there was no decaf coffee stocked at the coffee area and lastly there was not one tissue in the kleenex box. And lastly, when did hotels do away with telephones in rooms? This was discovered when we tried to call the desk for the items we were missing. Thus, in case there was an emergency in your room you better have a phone and the hotels phone number on your phone. Although I could get the phone number, we decided we better go back down to the desk and ask for the items missing that we needed as we had no confidence they would ever get them to us. Also, we had asked for 2 waters at the desk and he said we didn't qualify, although we had built up quite a few points prior to pandemic we had no activity for over a year and a half. However, we have never been refused a water at any HI Express in 20+ years. Although we didn't complain the desk clerk started to offer us water out of the machine, when he realized they were out of water too. Lastly, he didn't have any Kleenex as their shipment hadn't arrived, we could understand that happening (but a trip to the store to get some maybe would seem to be good business practice in emergencies for any business) We are understanding people but this made us question HI Express for the future and definitely wouldn't ever stay here again.
Wish we had looked at the room before staying!
Reviewed 8 september, 2019
I am surprised about the good reviews for this Holiday Inn Express! Such an old hotel! Supposedly they are renovating, but we certainly were put in a room that was not! Mold all over the bathroom outside the shower and inside. A toilet with a toilet paper holder that you could not possibly reach without standing up, a chair in front of the bathroom that had to be moved every time we went in. (See photos below). A dark, dreary room outside in front of their small, narrow pool, with people shouting in the pool until late at night. Not enough lighting, no updated plugs for cell phones, tablets, etc. Old furniture and curtains on the windows that looked like they were hung in the 1950’s. Very disappointing and not up to speed with other Holiday Inn Expresses that we have stayed. We learned a lesson...look at the room first before staying! The woman handling the breakfast room was rude. They were out of pancake mix, and when I let her know, she said it was 10 minutes before closing, so she wasn’t going to refill the machine. Then she proceeded to collect all of the remaining food and turn off all warmers, toasters, etc. 10 minutes early. We were very happy to leave here!
Reviewed 17 july, 2019
Jessica was very nice. Enjoyed speaking with her. Very good breakfast. Loved having a hot breakfast every morning before heading out for our day out. Variety of breakfast choices. Would stay again next time we are in town.
Decent hotel for quick stop over..
Reviewed 8 june, 2019
Driving through and needed place to stay near 101. Check in was smooth. Ended up giving me a handicap accessible room since he said it was the only room left. It was on first floor right near pool and courtyard. There were at least 6 young guys sitting around a table talking and drinking it was after 10pm, so I thought that might be a problem but I just turned up ac fan in room and I couldn’t hear any noise after that. Carpet in room a little dirty looking but everything else seemed clean. Bed and pillows were comfortable so that was a plus! I’d consider staying here again if I was passing through.
good room, o.k. breakfast. good but overpriced hotel
Reviewed 13 february, 2019
I stayed 2 separated nights in the hotel. The rooms are very clean and cofortable. The bathroom as well, even though the stream from the shower head was not that good. The breakfast was nice. not more. not much of a variety. The price seems to me overpriced (about 200$ per singe room a night). All in all, definitely good convenient hotel, but if one is just passing through, there is no doubt there are less expensive options.