Based on 149 review
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Property Location With a stay at Oakwood Toluca Hills, you'll be centrally located in Los Angeles, convenient to Universal CityWalk and Universal Studios Hollywood®. This apartment is close to Warner Brothers Studio and Hollywood Sign.Rooms Make yourself at home in one of the 1151 guestrooms, featuring kitchens with refrigerators and microwaves. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include coffee/tea makers and ceiling fans, as well as phones with free local calls.Amenities Enjoy a ...More details
Check-out ends at: 11:00
Much better than the reviews sau
Reviewed 15 october, 2018
We stayed here for 3 nights, we chose this place for its location more than anything. There seems to be work going on and the place looks much better than the pictures it’s had a bit of a revamp it seems Really clean great views, the apartment it’s self was lovely only downside is our WiFi didn’t work nor did our tv remote we asked someone to come and take a look and no one ever came. Apart from that no problems comfy bed clean apartment great views nice area
DO NOT STAY HERE
Reviewed 13 september, 2018
It’s hard to even know where to begin and with limited space to write this I’ve made a short list: -Extremely rude staff. Never seem to want to help. Don’t acknowledge you as you walk into the office. Treat you like peasants really. -Multiple plumbing issues with a months wait for it to be fixed. Never saw any compensation or refund on some rent when 4 people were forced to share one shower. (Photo attached: this sat in the bottom of one of the showers for a month). Contacted reception multiple times and they kept saying someone would be there to fix it. No one ever came .. Then both toilets in the apartment filled with sewage, weren’t able to use them for 3 days. -Overcharged on rent and haven’t seen a refund yet. -No allocated parking and after returning from a late class and driving around the complex for AN HOUR the female security staff told myself and another 20 year old girl to park approximately 2km down the road and walk back. Not very helpful and astounded she would suggest something so unsafe at 1am. -Check in time was never made clear and when we arrived we were told we could get into our room at 1.30pm. Sat around and the time was just pushed back and back until finally at 5pm we could get into our room (after a 15 hour flight and sitting around for hours). Never heard of an establishment with such a late check in time. -Mailing system was an absolute joke. The idea is it can be dropped outside your apartment and then possibly be stolen. Or it is dropped off to reception and they don’t contact you. You have to keep going back to check and ask if the package has arrived (don’t be expecting anyone to smile or treat you at all nicely). The third place it could go is this magical mailbox that no staff member ever told me or the three other guests I was staying with about. We were apparently supposed to be psychic and just know that it existed and where to find it. -Everything is dirty and old. The sheets, the kitchen, the bathrooms, the towels, the carpet. It’s all disgusting and so so so overpriced. I have never experience a worse stay in my life. This place is disgusting and please take my advice to never stay here.
Shabby but location amazing for tourists
Reviewed 20 august, 2018
Stayed in a 2 bedroom unit with my young teen granddaughters. Reception was rudest I’ve ever experienced in my decades of travel. Nearly left when we walked up the grubby stairs and along the filthiest, carpeted hallway imaginable. Opening the door to the unit was a relief as inside was well furnished and slightly updated. We visited the one pool that was not under construction but were driven away by the crowds of rowdy students who seem to stay here. The saving grace of this place is location as we were close to Warner,Universal etc...but we would never stay again!
DO. NOT. LIVE. HERE.
Reviewed 18 august, 2018
The company I am working for put a large group of us at this Oakwood and it has been a complete nightmare. Personally I never received a key fob to the building and after four requests and five days and multiple instances of being lied to about when I was going to get my fob, I finally got it. Some of us in the group were put in buildings where construction occurred daily and individuals were removed from their apartments so construction could be completed in and around their unit. Water was turned off with no warning OR explanation. The state of the buildings that have not yet been renovated are filthy. And the customer service end to help resolve issues is sadly terrible. This place is more than a disappointment and if this review convinces one person to not live in this dingy
30 days for the price of 15 at a hotel
Reviewed 20 july, 2018
Stay here every time we go to southern LA movies were being filmed here during our stay one year seen celebrity’s staying here one pool overlooks Harry Potters ride at universal Hollywood also overlooks Warner brother studios and a 5 minute drive to Hollywood bowl and Hollywood strip also wait til 8 pm to go on the strip and drive 2 blocks south of Chinese theatre and park in front of apartments on Hollywood strip for free because meters turn off at 8 and walk the stars from your car to all the action for free😀