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Hotel muy nuevo pero el servicio es lo peor
Opinión escrita el 11 de Abril de 2018
El hotel está correcto, lo mejor que tiene es que es muy nuevo. El servicio es asqueroso, son poco amables, no intentan ni disimular su falta de ganas. No tienen room service les pedí algo para llevar a mi habitación y antes de pedir me dijeron que mínimo 40 minutos. Que tenían el restaurante lleno cuando no estaban ocupadas ni la mitad de las mesas. En recepción no me dieron el código del wifi, llame yo a recepción y la chica muy antipática me dijo que bajara que me daba un código, no era capaz ni de decírmelo por teléfono... Lo dicho el hotel está bien pero el servicio fatal.
I'll never see you again
Opinión escrita el 22 de Agosto de 2021
I am so disappointed!
This was our third stay and think will be the last.
Hotel was fully booked and I think we benefit an advantage discount and got a special room for people with special needs meaning shower is adjusted for wheelchair etc but we area healthy and walking, no problem with that but I need to tell it to make you understand my point.
We haven't been served at all. No cleaning lady for two days in a row. We thought first day was a mistake. At the second night as soon as we entered the 123 room (where I am sitting at the moment) tired but who cares you know, we went downstairs and reported the receptionist lady what happened: we haven't seen the room cleaned for two says in a row, if they could at least give as clean towels to shower.
Not only they did not apologize for the inconvenience, they asked if we needed them right away. We replied they could take their time.
We went back to the ro once again a room for handicapped people, follow me? What would have happen if the same would had happen to People with special need? Always in need or demanding and feel ashamed?
Few minutes passed, this guy brings over towels no sign of apologies. I am so pissed.
Closing line: every morning we were surrounded by cleaning ladies, at the end now I feel like room 123 for people with special needs was excluded and discriminated. This is not fair.
Opinión escrita el 10 de Febrero de 2020
Just stayed for four nights here and have to say it’s an ideal place to stay, the staff are polite and cannot do enough for you, the rooms are clean and tidy and light.
The breakfast is with a good selection of food to suit most tastes,
The bar can get busy but they cope very well
The hotel is about 15 minutes from the town by foot and 5 by car where you will find plenty of good places to eat should you want to,
I will go back there again in the near future and although I have stayed at a few hotels in the area this is and I guess will be the only I will stay in in the future
Opinión escrita el 9 de Febrero de 2020
I have stayed here previously before and have to say that this is one of the best hotels in Lublin, the staff are very helpful and polite, the food is good and the rooms are clean. the location suits my needs a 15 minute walk into town and what Lublin itself has to offer, I have never been disappointed whenever I have stayed there
Great value for money
Opinión escrita el 19 de Enero de 2020
Good location even though not exactly in city centre it’s easily accesible by 10 min walk. Great infrastructure and good connectivity with access roads. Hotel is new, staff extremely kind. Breakfast is very good. Rooms are spacious and come with an expandable sofa. Shower is modern and great to use.