Holiday Inn Express & Suites Lufkin South, an IHG Hotel
Más detalles
3
Quarto standard, 2 camas Queen
Max. 4 adultos y 3 niños
3
Suíte, 1 cama King, sacada (Extra Floor Space)
Max. 4 adultos y 3 niños
4
Suíte, 1 cama King (Extra Floor Space)
Max. 2 adultos y 1 niño
3
Suíte, 1 cama King, acessível (Accessible Tub)
Max. 4 adultos y 3 niños
1
Quarto standard
Max. 2 adultos y 1 niño
5
Suíte, 1 cama King
Max. 4 adultos y 3 niños
2
Suíte, 1 cama King, acessível (Mobility Shower)
Max. 4 adultos y 3 niños
3
Quarto standard, 2 camas de casal, acessível (Accessible Tub)
Max. 4 adultos y 3 niños
2
Quarto standard, 1 cama King, acessível (Roll-In Shower)
Max. 2 adultos y 1 niño
1
Quarto standard, 1 cama King
Max. 2 adultos y 1 niño
4
Suíte, 1 cama King, cozinha americana (Additional Living Area)
Max. 2 adultos y 1 niño
5
Suíte, 1 cama King (Additional Living Area)
Max. 4 adultos y 3 niños
Información de la propiedad
Check-out hasta las: 12:00
4404 S 1st St - Lufkin, Texas - Estados Unidos - 75901
Comodidades de la propiedad
Check-out hasta las: 12:00
Calificación por los huéspedes
TripAdvisor
Calificación de Viajeros
Excelente
32
Muy bien
26
Bueno
15
Razonable
14
Mal
20
Perfil del Viajero
De negocios
39
En pareja
19
En solitario
10
En familia
32
Con amigos
3
Resumen de puntajes
Calidad del sueño
Habitaciones
Limpieza
Relación calidad-precio
Servicio
Ubicación
Nice place to stay
Opinión escrita el 25 de novembre de 2022
We stayed one night on a road trip. The hotel is situated in the southern part of Lufkin in an area with a couple of other hotels and close to US-59. Check in was fast and efficient and our room was clean and reasonably quiet, although some noise was heard from the surrounding rooms. The included breakfast was the usual Holiday Inn standard, although restocking of some items was slow. We found this hotel rather basic, but great for a short stay.
NemoTraveler
Oasis in East Texas
Opinión escrita el 29 de julio de 2022
I really enjoyed my stay at this Hotel. Maggie was extremely patient and very helpful. She recommended a local Restaurant that was out of this world good. This hotel reminds me so much of a castle, not that I've ever been to a castle, but it makes me think of one. The room was spacious, comfortable and clean. Coffee was available when I checked in and fresh coffee was waiting for me the next morning. The breakfast was good, my only complaint was I only got to stay 1 night. I have to laugh, after I write this I am scrolling down and I find questions to answer. The first one asked if the hotel has a heated pool. People its July in Texas, you better believe it is heated.
Timothy A
What happened? The staff used to be great.
Opinión escrita el 18 de abril de 2022
I arrived early hoping for an early check-in but the hotel was full to capacity the night prior. No big deal. I came back at 330p, after check-in which was 3p, and my room was still not ready. If the hotel is sold out, then plan accordingly. Don’t inconvenience your paying guests. People were not milling about the hotel waiting for a room. It was just me standing in the lobby. Both front desk agents advised they would text or call me when my room was ready. I didn’t hear from either one so I called at 530p and she responded I was just about to call you. Since I could not get into my room to get ready for a scheduled dinner at 6p, I was late to it. The next morning we had breakfast in the lobby at 915a, and the attendant refused to make coffee because it was the last hour. The hotel used to offer coffee all day in the lobby. Before you use covid as an excuse, you don’t have mask mandates and serve a hot breakfast. So, no coffee while I was waiting for my room, no coffee while I was having breakfast, and no regular coffee in my room once I was checked in. I asked the front desk to send some up to my room while at breakfast. He said he would try. I appreciate that. I returned to my room and found I only have decaf pods, and called the front desk about my gripes of a late check-in and no regular coffee, asking if he could make a regular pot for the lobby. Of course he said no. He mentioned they were expecting more in the next delivery. I spoke with the housekeepers after this and was advised there was no regular coffee in the hotel, I called down to the front desk to reconfirm our conversation. He then proceeds to say he never said that insinuating that I was lying. When I returned to my room later that evening and spoke with the young lady at the front desk, she said the EXACT REASON about the shipment that was given to me earlier in the day. I guess that makes him a lair? I don’t appreciate being gas lighted. However, there was regular coffee in the room which I do appreciate. I love the remodel, but the hotel amenities and especially the customer service from this particular gentleman have gone downhill in the 8 years I’ve been coming to this hotel. Additionally, when I returned to my room after my breakfast just now, my key cards have been deactivated. It’s only 10a. Was this retaliation for my previous complaints? Check out out is at noon and you kept me waiting 2.5 hours after check in to get into my room. These tactics would have gotten me into a room earlier on Saturday by sending a clear message that guests have over stayed their welcome. I’ve never had so many issues than I have had with this hotel. This was my hotel of choice when staying in Lufkin, but that is no longer the case. I work in corporate travel and will not in good conscience recommend this hotel.
delish2
Nice, pretty place to stay
Opinión escrita el 3 de abril de 2022
Nice stay. Lovely girl at the desk upon check in. East Texas friendly and accommodating. Clean room, comfortable bed, nice wooded view. Loved the shower in bathroom and the toiletries. I will say that every single bathroom should have chair height toilets. This one did not and my husband and I felt like we were sitting on a child’s toilet. The breakfast was adequate except there were no cinnamon rolls, a trademark of HIE and a big reason why we stay there and not another chain. When asked, the pleasant lady in the kitchen said it was the second hour of breakfast and if she put them out and no one ate them, they would have to be thrown away. Hmm. Is that standard now at HIE? Because if I get there as late as 10 minutes of, there should still be rolls waiting. Give the leftovers to staff, for Pete’s sake. Also, there was a baby buffalo wreaking havoc above us till very late. I love children, but they need to be on the first floor, not the 4th. All in all, nice and well kept hotel, responsive and friendly desk.
Texaslibrarian05
Parking Lot Lights
Opinión escrita el 22 de enero de 2022
This was a very clean and well appointed hotel and if I ever have to venture back to Lufkin I'll stay here. Truly, my only complaint was the bright parking lot lights that shine in the window. There are no blackout shades/curtains and it was very hard to sleep.
itsbird