Best Western Plus Dockside Waterfront Inn

Starting at

$ 83

TripAdvisor Review

Based on 1340 review

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Going off the grid doesn't mean you have to be miles away from civilization when you select this incredible Mackinaw City hotel. Best Western Mackinaw City redefined what a "resort beach property" really means. We're close to Pellston Airport but also right on the beach. Sashay from your perfect spo...

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Property Info

Going off the grid doesn't mean you have to be miles away from civilization when you select this incredible Mackinaw City hotel. Best Western Mackinaw City redefined what a "resort beach property" really means. We're close to Pellston Airport but also right on the beach. Sashay from your perfect spot on the beach to the airport in time to catch that early flight. We're also close to downtown shopping and dining if you're up for painting the town red or you need to pick up some souvenirs. This Mackinaw City hotel has everything travelers need to feel right at home. We're close to I-75 and Macki...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
PoolIndoor pool.
several
Elevator
Business Facilities / Facilities
Business Center
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Meal service changed to increase securityArcade / table gamesThe use of a mask is mandatory in the establishmentContactless check-in availableElectrostatic spraying used in disinfectionMultilingual teamQuick checkoutShower room adapted for wheelchairsWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourDip into one of the 5 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional amenities at this lodge include complimentary wireless Internet access, tour/tickeRelax on the private beach or enjoy other recreational amenities such as an indoor pool and a spa tub. Additional features at this motel include complimentary wireless Internet access, a picnic area, Take advantage of recreation opportunities including a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access and discounted use of a nearby fitnDon''t miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, gif

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    539

  • Very Good

    401

  • Good

    197

  • Reasonable

    100

  • Bad

    103

Travelers profile
  • Business

    18

  • Couples

    461

  • Solo travel

    25

  • Family

    509

  • Friends getaway

    117

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Excellent customer service

Reviewed 17 november, 2021

This was our first time to stay at this hotel. My mother, myself and my 26-year-old daughter with lupus and in a wheelchair. Latoria was in the office and she did my check in at the hotel. I was exhausted. Latoria gave me excellent customer service and walked me to where I could get the wheelchair ramp easily and see how things woodwork once I got to my room. I’ll never forget her kind manner and her patience with me. We will definitely go back because of Latoya

painterqt1860

Great customer service

Reviewed 4 november, 2021

After a long day we arrived and discovered Expedia has screwed up our reservation. The general manager, Ebel, was kind and helpful. He spent 40 minutes getting things straightened out. Very much appreciated! Room is clean, didn’t recognize this is a motel style property where all access is from outside halls. Chilly in November. Nice pool, 10% discount at the local eatery

cardinal988

Hotel stay

Reviewed 29 october, 2021

In general aged property but well maintained and nice location. People are trying to be helpful but I had language barrier and every sentence need to be repeated few time. All the facilities in town we’re few blocks away and could be rich by walking

alirental

Happy in Mackinaw

Reviewed 25 october, 2021

Suite was very nice and spacious. Beds were comfortable Overnight stay in Mackinaw City Clean room and facility. Breakfast was basic, juice machine was not set up and no juice available that I saw that morning.

K51m

Not terrible, but there's likely better

Reviewed 24 october, 2021

I'll start with the bad so if you're still reading, there's some good stuff. My family of 2 adults & a 3 yr old visited the last official tourist weekend. It felt like they were already done, both in what was available & attitude. There wasn't a hot breakfast. I know Covid protocol for some places prevents this, but the pool was still open, the fitness center too, and no staff were wearing masks. Breakfast starts at 6am. It's dark out. Breakfast is on the 3rd floor. You have to go down this ramp. There were no lights. The vending machines only take exact change. The rooms don't have a microwave. That's more on me for assuming & not checking. There is one for the hotel in the sitting area by the pool. The pool doesn't open until 10am. We had ants. Not terrible, but there were some on our nightstand & on the bathroom floor. There is only 1 elevator between the buildings. We had to slam our door to get it shut, which I'm sure our neighbors loved. The refrigerator hummed loudly. Not like white noise, but loud enough to disturb sleep. Here are some other not great things, but not the hotel's fault. More of an FYI if you've never been to Mackinac Island, as I hadn't before this trip. Most of the places to stay are motel style. You access the room from outside. Had I have known this, I would've chosen a place with more for kids to do. Because you have to go outside to get to the pool, we only used it once since it was an average of 40F. Other places have that issue as well, but there were bigger indoor play places. Again, not the hotel's problem, just an FYI for families with kids that there are better places for the same rate. Also, poolside does not mean you get a view of the pool. It's just the direction your room is facing. Lake side, if you're on the 1st floor, does have a patio with stairs that lead right to the beach Be sure to call restaurants for deals & delivery. Most don't have great websites that you can order from. Don't buy tickets from the hotel. They are $2 cheaper, but are not real tickets. You have to take them to the ticket booth at the ferry & exchange for real tickets. The hotel did not have multi day passes. Just buy them online. The good. The pool, aside from freezing on our walk back, was nice. Plenty of space & towels. The deep end scoops up. The Star Line ferry is only a 6 minute walk on the same side of the street. Nothing for kids if you have a stroller. Lots of tv channels. Rooms heat up quickly. So not terrible, but could have been better is the theme here. Unless I got a lakeside first floor room in the summer, I wouldn't stay there again

Darekmia