Based on 503 review
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This hotel lies directly opposite the lakeside ferry facilities in Mackinaw City, Michigan, offering wonderful hospitality for a pleasant and relaxing stay whether on holiday with the family, enjoying a romantic escape or on business. Guest will be spoilt for choice with several spacious suite designs, excellent amenities and many places of interest just minutes away. The main shopping district, many historical locations, restaurants and a movie theatre are just a short walk from the establishment. The guest rooms are equipped with remote-control large-screen cable TV, microwave oven and refri...More details
Check-out ends at: 11:00
Wellness facilitiesCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. S.
Business Facilities / FacilitiesCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Se ofrece también conexión a Internet wifi gratis y una zona para barbacoas.Coffee/Tea Maker
Reviewed 9 january, 2022
Where to start? Picture a beautiful resort, filled with state of the art amenities in 1994. Fast forward 27 years with no updates at all, and this is what you get: Thread bare carpeting throughout, beautiful wall paper that is peeling off the wall, 90’s era tv’s in the rooms, mattresses that were worn out in the Clinton administration, and bathroom fixtures held together with silicone. As far as the amenities, there is a beautiful conference room upstairs that they advertise a full breakfast in. We go during the assigned time to find it empty. Hmmm… as we walk back, we check out the exercise room…. Looks nice. A closer look reveals a weight machine with no wires connecting the weights, a bike that has a frozen flywheel, and a cracked mirror. The arcade is three 90’s era games that are out of order… We notice the sign outside advertising the NEW water park and Cable TV. We go to the park to find a 90’s era pavilion with faded paint and rusting through. Brownish water spraying out. The poolside had days old food rotting in the floor, old bandages lying about, and plastic tables and chairs that are faded as well. Now, let’s talk about our experience: We call ahead for an early check in and are told they’d be ready for us. When we arrive, we’re told that they can’t accept early arrivals…. Hmmm. We are told to come back in a half hour after we explained that we called and given permission to check in. We go to lunch, which takes an hour, we come back, and a new person is in the office and tells us that we can’t check in for several hours. We say forget it and leave despite being tired from the trip. She follows us out apologizing for the misunderstanding and hands us a room key. We’re tired so we decide to stay. We lug our suitcases up to the room only to find that someone else was in the room when we unlocked the door. As we turned to leave, we are approached by the staff person who again apologized that she made another mistake and gives us another key to the room across the hall. Avoid at all costs!!!!
Reviewed 7 january, 2022
Our yearly trip to Mackinaw City was better than expected. The staff were friendly and the kids enjoyed the waterpark. Our room was really nice. I'm assuming we were upgraded because the back of the door listed $300+/night, but we only paid $69.99. Obviously they are slow during the off season, even more of a reason to get away and stay here!
Waterpark needs some work.
Reviewed 5 december, 2021
We stayed here looking for a waterpark for the kids that wasn’t crowded. I was disappointed the water park was only open 2-10. We stayed one night and checked in at 5:30, so we didn’t get much use of it. It needed some repairs anyway, many broken pieces and a cracked slide. The room was large, but the bathtub and sink had hair in them that i needed to clean and the toilet had dried urine on it. The kitchenette had nothing in it, not even disposable coffee cups for the coffee machine they supplied. Our door also had a large pile of leaves right in front that we had to traipse through and their were no outside lights to our rooms as we came back in the dark. We were informed that there were breakfast bags across the street and we could use the pool across the street. The breakfast bags were an apple, granola bar and bottle of water and we did use the pool across the street before checkout on Saturday. That hotel was significantly nicer than this one. After eating dinner and breakfast in town at the only places recommended by the hotel, Dixie and O’Reilly’s, we learned the guy that owns these restaurants also owns the hotels. We paid as much to eat at these two meals, each, as our room cost. The food was good, but clearly this guy is taking advantage of the off season visitors. We also waited nearly 2 hours for breakfast at the pub with our children. I wish I would have known that St Ignace had breakfast options. We won’t be staying here again.
Wont be booking again
Reviewed 30 november, 2021
The bed looked clean but smelled really bad. I had to stay longer in the shower because the water pressure was very weak. Im very disappointed with this hotel and definitely will not be booking again. I do not want to destroy their business by giving them a bad review but I also don’t want people to experience what I went through.
Nice little water park and hotel
Reviewed 14 november, 2021
We stayed in November and it is clearly off season. The room was nice and fairly clean. My only complaint is that the carpet has stains on it. Otherwise the sheets and bathroom were clean and in good condition. The bed was comfortable. The lobby was in disarray because of boxes being all over the counters. I cannot blame the staff like most places right now it’s probably a staff shortage issue. We enjoyed the pool/water park area. I was disappointed to find out that on Sunday it was apparently closed for the day and we were not informed upon checking in what the hours would be. So our kids were a bit bummed that they could not swim one last time. Otherwise we were very satisfied with our visit and we will return.