Gran Meliá Fénix

Starting at

$ 408

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Based on 2691 review

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This hotel enjoys a prime setting at the heart of the mesmerising city of Madrid. Guests will find themselves just a few minutes' walking distance away from the National Library, the Retiro Park, the National Archaeological Museum and the Triangle of Art. This wonderful hotel is located within easy ...

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Property Info

This hotel enjoys a prime setting at the heart of the mesmerising city of Madrid. Guests will find themselves just a few minutes' walking distance away from the National Library, the Retiro Park, the National Archaeological Museum and the Triangle of Art. This wonderful hotel is located within easy access of the fashionable streets of Goya, Serrano and Velazquez. Every member of the family will appreciate the hotel's close proximity to a host of theme parks and historical attractions. This wonderful hotel comprises sublimely-appointed guest rooms, which provide a veritable home away from home....

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
several
Elevator
Reception services
ConciergeLuggage storage
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourContactless check-out availableEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourIndividually packed meals availableEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourMasks available to guestsimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsIndividually packaged meals available for dinnerEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourGloves available to guestsEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourDry cleaning / laundry servicesWheelchair access (there may be some limitations)Fast check-inEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourIn-room accessibilityContactless check-in availableBabysitting or childcare (surcharge)Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourMultilingual teamQuick checkoutHealth clubSpa treatment roomsBreakfast available (surcharge)Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Health clubEnjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and concierge services.Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna and a fitness center. This Beaux Arts hotel also features complimentaryTreat yourself with body treatments and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests ca

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1773

  • Very Good

    636

  • Good

    190

  • Reasonable

    55

  • Bad

    37

Travelers profile
  • Business

    455

  • Couples

    1161

  • Solo travel

    127

  • Family

    513

  • Friends getaway

    210

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Excellent Stay

Reviewed 30 november, 2021

We used the Fenix as our landing pad for a trip to Madrid, Valencia and Toledo. Very friendly, accommodating and communicative staff, very nice room with excellent facilities, and some nice little extras from AMEX Platinum booking, which wasn't always on offer from other places we stayed.

Loudonfast22

Amazing location and top notch service!

Reviewed 30 november, 2021

Fantastic location , service and room quality. The staff at the hotel were very attentive, the breakfast buffet offers great choice, quality and top notch service. The location is great, just off Plaza Colón and P. De la Castellana right there in Serrano where you can find the best stores and restaurants in Madrid.

pepeb391

Service is better than the facility

Reviewed 20 october, 2021

This hotel is NOT in the heart of Madrid, from a tourist perspective. The walk to the Prado is about 30 min, as is the walk to old town. It isn't a bad commute, but it takes a while. It is in a trendy neighborhood with a lot of restaurants and shopping, so don't think that it's in the middle of nowhere. The staff is very helpful and the executive lounge is nice. The place has a bunch of odors. There are cleaning fluid smells in the hallways. The lobby and the room smelled a bit old and musty. The rooms themselves (we had an upgraded one) are cramped, even though the square footage isn't bad. There are just too many doors and separate areas. Most of the doors don't close completely and are showing their age. The rooms are quiet, for a city hotel. The bed is pretty comfortable.

KidDocDMC

Perfect Madrid hotel in Salamanca neighborhood

Reviewed 14 october, 2021

We stayed four nights in the Salamanca neighborhood at the Hotel Fenix Gran Melia. What a lovely hotel. The staff are warm-hearted and very helpful. The on-site breakfast is incredible -- a huge buffet with drinks and an enormous variety of food for all tastes. We also had drinks in the main bar and the service staff are friendly and eager to please. The hotel is not super well-located to the main tourist sites -- But I like that! Instead, the hotel is nestled in a quieter neighborhood further from the huge numbers of tourists. At this hotel, evenings are quiet. The local neighborhood has upscale shops and restaurants. Plus, if you want to visit the tourist areas it is only a quick and inexpensive bus ride (no. 53 to Sol-Sevilla, or no. 14 to Prado/Reina Sofia) to the main tourist areas. The room was well-appointed with Clairins bath products. The hotel has 4 elevators so you never need to wait for a lift. The wi-fi is also good. Overall, I was very happy with the hotel.

TransATL

Perfect hotel in the heart of Madrid

Reviewed 29 february, 2020

We were really pleased that we booked this hotel for our anniversary weekend in Madrid. I honestly cannot fault it. Check in was effortless with welcoming, friendly staff. Comfy beds and impeccably clean rooms. Beautiful decor throughout the hotel rooms and a good choice at breakfast. The location is amazing, right by the museum, park and shopping areas, tons of restaurants nearby. I would highly recommend this hotel if you are planning a trip to Madrid. Try the Thai Spa and restaurant on the 7th floor!

friendlyhiker2016