Meliá Madrid Serrano

Starting at

$ 287

TripAdvisor Review

Based on 198 review

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This superb hotel lies in the Salamanca district of Madrid. The establishment is situated close to the main shopping street and is a mere 2 kms from the Prado Museum. Guests will find themselves immersed in the rich culture and history of this mesmerising city, and within easy access of a boundless ...

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Property Info

This superb hotel lies in the Salamanca district of Madrid. The establishment is situated close to the main shopping street and is a mere 2 kms from the Prado Museum. Guests will find themselves immersed in the rich culture and history of this mesmerising city, and within easy access of a boundless array of restaurants, shops, bars and entertainment venues. This stunning hotel enjoys a captivating architectural style, alluring guests into the opulent surroundings of the lobby. The hotel interiors are beautifully designed, exuding timeless elegance and beauty. The guest rooms are elegantly appo...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Meeting Rooms
several
Elevator
Reception services
ConciergeLuggage storage
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsIndividually packaged meals available for dinnerFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Coffee / tea in common areasAirport shuttle (surcharge)In-room accessibilityContactless check-in availableBabysitting or childcare (surcharge)Support for excursions / ticket purchaseMultilingual teamShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeSeasonal outdoor poolWheelchair accessible bathroomTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Health clubPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor tennis court or take in the view from a terrace and a garden. This apartment also features complimentary wireless Internet access, babysitEnjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitSaunaPamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna and a fitness center. This Beaux Arts hotel also features complimentaryBusiness center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    124

  • Very Good

    45

  • Good

    11

  • Reasonable

    7

  • Bad

    11

Travelers profile
  • Business

    41

  • Couples

    54

  • Solo travel

    15

  • Family

    53

  • Friends getaway

    3

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Excellent

Reviewed 28 october, 2021

Best experience:prime location, delicious food and breakfast, friendly staff, clean rooms, spacious lobby, thank you so much Melia hotel we all enjoyed our stay definitely will come back again and again.

soos72

Met expectations

Reviewed 18 october, 2021

Modern well run hotel in a good location in the Salamanca section of Madrid. Good unsecured wifi. Clean bathrooms with shower and abundant hot water, no hard soap or slippers however. Rooms are small and twin beds narrow. Good housekeeping and adequate buffet breakfast. Large efficient and friendly staff. In house restaurant offers limited but good dinner fare. Windows do open a plus.

MILOUW

Very good choice

Reviewed 17 september, 2021

It is always a pleasure to stay in this hotel everytime I'm in Madrid. The service is discret and excellent. The quality of the room and other facilities are very good. Breakfast is various and delicious. The sanitary measures for COVID are very well respected. However, I wish there are more TV channels in English or French. In fact there is only Bloomberg chanel in English and all the other chanels are in Spanish I definetly recommend this hotel if TV channels are not an issue.

aminetzi

Convenient hotel in the heart of Madrid’s Barrio Salamanca

Reviewed 14 september, 2021

The Melia Serrano is conveniently located in the heart of Madrid’s chic Salamanca neighborhood next to the best stores and restaurants. The hotel staff were all very welcoming and helpful Great for tourists and business travelers alike.

MasterLiving

Amazing!

Reviewed 12 august, 2021

We stayed here 3 times already and are looking forward to come back in the future! Extremely nice staff and great service overall. The location is near restaurants and places to shop. The only thing is that the parking is quite expensive (25€ a day). Would recommend this to a friend.

Lucia B