Only You Hotel Atocha

Starting at

$ 312

TripAdvisor Review

Based on 2198 review

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Located in a historic building of the nineteenth century, Only You Hotel Atocha is a 4-star hotel with a stunning decor, overlooking the Infanta Isabel and Alfonso XII street, near the Retiro park, and opposite the Madrid Atocha train station. It has a spectacular courtyard and an original warm and ...

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Property Info

Located in a historic building of the nineteenth century, Only You Hotel Atocha is a 4-star hotel with a stunning decor, overlooking the Infanta Isabel and Alfonso XII street, near the Retiro park, and opposite the Madrid Atocha train station. It has a spectacular courtyard and an original warm and bright decor, designed to be enjoyed at anytime of the day. With a superb location, the hotel is next to the most important shopping areas, a large variety of restaurants and those museums with the most prestigious exhibition. Thyssen Museum, Museo del Prado, Centro de Arte Reina Sofia National Muse...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1768

  • Very Good

    366

  • Good

    44

  • Reasonable

    16

  • Bad

    4

Travelers profile
  • Business

    420

  • Couples

    934

  • Solo travel

    122

  • Family

    273

  • Friends getaway

    230

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Excellent customer service and hospitality

Reviewed 28 november, 2021

Excellent stay at the Only You Atocha. Outstanding customer service from the concierge team in particular Sandra who always had great restaurant recommendations for the duration of our stay. She really completed our experience and we will be back! Hotel has a cool atmosphere - you can even get a haircut in the lobby, and is conveniently located next to three major art museums, and right by the Parque El Retiro. We also enjoyed drinks on the rooftop at sunset.

SLW_nyc

Stylish hotel with great staff in convenient location

Reviewed 20 november, 2021

Very stylish hotel in superb location. You can see it as you come up the escalator out of the train station opposite (where there is also a convenient airport bus). Love the lobby with the bakery and bar. I spent some time enjoying tea and pastries. Very convenient for if you don't want a full hotel breakfast, you can just pop downstars and grab something. Very comfortable and quiet room - I often find hotels to be too noisy with people in the corridor, but not here. The staff were superb, very professional and friendly and incredibly helpful. Best of all when I returned to Madrid the day after my checkout the manager kindly let me store my suitcase for a few hours, which really helped me out.

CarolineWoo

Perfect quick stop hotel near the statiom

Reviewed 13 november, 2021

Wow - what a sleek check in, this front desk knows it's stuff. So handy location, lovely consistent design from reception, room, dining. Good breakfast. Happening vibe. Easy, value, good beds. Liked this for all those reasons

Cecile21

The most awful and discriminatory experience ever

Reviewed 9 november, 2021

Is super sad that during my vacation I have to write a bad review but here we go! I was having breakfast in the restaurant of this hotel where I was staying, I informed the waitress who from the beginning was rude and impolite, unfriendly that I was going to get my luggage and I’ll be back. Then the other waiter in a category of these hotel chased me around to push me to pay the bill when I informed I will go to my room get my luggage to check out soon and my laptop. Short history as soon I came out of the elevator she came to chase me AGAIN and made me feel embarrassed and as a delinquent! I did not pay a high price fee in a well rated hotel for these embarrassingly situation that I was victim of, lastly I paid on cash and I said please don’t remove my table and coffee I’ll be back, 3 minutes later my table was cleaned and she removed my coffee and water. Three times in a row! She ruined my last 3 hours in Madrid and I had to spent my time that I had left to go to a museum making sure to leave a complaint. Please note I did not take nothing as a compensation as manager offered because there is no explanation and compensation to be treated this way in a hotel of this category three times in a row! Please please make yourself a favor and stay somewhere else! This was unacceptable and traumatic!

pamelarA5929XU

One of my favorite ever

Reviewed 9 november, 2021

Definitely one of my favorite hotel ever. The place is amazing, the ground floor design is super, with restaurants (both for breakfast or lunch) that are very good! Room wide (even if i had a standard) with big bathroom. Room service is so good and quick. Really enjoyed the stay. The ground floor has also a lot of space to work, perfect for my meeting and emails.

mrpresident11