The Level at Melia Castilla

Starting at

$ 307

TripAdvisor Review

Based on 77 review

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Enjoy an exclusive experience in a unique environment with a personalised service at The Level at Melia Castilla. Our priority is making our guests feeling special. The excellent location, a few minutes from Paseo de la Castellana, 15 minutes from Barajas airport and IFEMA exhibition centre, near Ch...

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Property Info

Enjoy an exclusive experience in a unique environment with a personalised service at The Level at Melia Castilla. Our priority is making our guests feeling special. The excellent location, a few minutes from Paseo de la Castellana, 15 minutes from Barajas airport and IFEMA exhibition centre, near Chamartín train station and the Real Madrid Santiago Bernabéu football stadium, makes The Level at Melia Castilla the perfect choice for your visit to Madrid. The Level rooms have all kind of amenities, every detail is taking care of. Guests can rest and enjoy some time to relax and enjoy. These rooms...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    76

  • Very Good

    1

  • Good

    0

  • Reasonable

    0

  • Bad

    0

Travelers profile
  • Business

    29

  • Couples

    18

  • Solo travel

    0

  • Family

    18

  • Friends getaway

    2

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Amazing service, value and luxury

Reviewed 2 december, 2021

The Level and it’s premium quality adjoining room and the hospitality lounge was just perfect for our Saturday -Tuesday stay earlier this week. This coupled with the wonderful staff made this trip a perfect city break. Maria at guest experience guided us from check in to check out. All the Level lounge team providing constant excellent service. To cap the stay, unbeknown to myself I had left my watch in the room on check out and the chamber maid came and found me and returned the watch. Traveling extensively for business and pleasure for 30 yrs this level of honesty and service is very hard to fine. The Level is now our only hotel we will stay at in Madrid. We will be back. Thank you

Travel65348770191

Melia Castilla is the best hotel I have ever stayed

Reviewed 17 november, 2021

The Melia Castilla is by far, my favorite hotel that I have ever stayed. Not only is the hotel beautiful , comfortable, and convenient...the staff is a 10 on a 1-5 scale. They go out of their way to make you feel at home . I honestly consider them my family . have been staying at the melia for the last 13 years. No hotel compares. Weather you want to relax and get spa services or you need to get get work done, this is your hotel. I The restaurant downstairs has the best paella I've ever had. If you are looking for a hotel in Madrid, you must consider the MeliaCastilla. I will never stay anywhere else. I only wish they were in the USA.

janetfB5697XH

Fantastic stay at The Level

Reviewed 10 march, 2020

Upon checking in, the staff at The Level Castilla were very friendly! Our room was spectacular and The Level Lounge was equipped with everything you can imagine. Throughout my short stay, I was very pleased with everything! Thank you so much, I will be back soon!

kimberlydU1819RX

AMAZING PLACE

Reviewed 3 january, 2020

We stayed 9 nights at the level and all I can say I never wanted to leave. You have tranquility if you want to get out the hustle and just relax. We were taken care of as if we were family. The team work so hard replenishing and making sure you are taken care of. The breakfast, snacks, drinks just what you need. Sometime we would come in the afternoon and just relax, recoup and chat until dinner. If I'm back in madrid this will be where I am staying!!! Thank you for making our stay memorable but wonderful!!!

Seema P

Great experience!

Reviewed 3 november, 2019

This review is for The Level Lounge at The Melilla Castilla. My uncle and I spent some time relaxing in this beautiful space, and were treated to an exceptional experience. There was a great selection of appetizers available, including meats, cheeses, vegetables, and some sweets. There were also alcoholic beverages available during the time we were there (usually for a few hours in the evening), as well as water, soda, etc. Silvia made sure we were well situated and comfortable in the lounge. Her detailed attention to each customer is something that should be recognized, as her kindness and positive attitude made our already positive experience even more fantastic. Esther was also extremely pleasant and made sure we had everything we needed. I would definitely consider returning to stay at The Level in the Melia Castilla on future trips to Madrid. Nice job by all of the staff! Best regards, Brian

BE1256